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The Dessy Group
- Bridal
- New York, NY
About this business
Location details
8 West 38th Street #4, New York, NY, 10018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beautiful dresses, but unfortunately the customer service was disappointing. Don’t bother going in store for measurements. Almost every one of the bridesmaids’ dresses was measured incorrectly. Some dresses were so poorly fitted that the seams ripped and others couldn’t even sit down without having to pull their dresses up because the measurements were so off. When I contacted them about my own bridesmaid’s dress, which had been measured incorrectly by about two inches, I was still charged a return fee and ended up with two ... read more
Really helpful, responsive, and attentive customer service. They went above and beyond to ensure I was satisfied. I would definitely recommend ordering from them. For reference, I placed an online order that didn't quite work out and their team was amazing at helping me get a replacement.
Working with Dessy for my bridesmaids dresses was truly a dream from start to finish. Their selection is incredible, they offer styles that flatter every body type, and I honestly can’t imagine anyone leaving without finding something they love. The showroom manager, Savanna, went above and beyond throughout the entire process. She completely understood the vision for my wedding and made everything feel seamless and stress-free. Her attention to detail and care made all the difference. I highly recommend Dessy to any bride l... read more
Savanna was absolutely amazing helping us pick out the bridesmaid dresses! From the moment we walked in, she was friendly, patient, and really listened to what we were looking for. She made the whole experience fun and stress-free. She had a great eye for what would look good on everyone and helped us find dresses that fit the vibe perfectly while still making each bridesmaid feel comfortable and confident. Her professionalism and positive attitude made such a difference, and we truly couldn’t have done it without her.
We had such a great experience here! We made an appointment online to visit the showroom. They were very accommodating with our timing. Savanna was incredible. So patient. So kind. Great at guiding us in the right direction regarding options and timing. Wonderful follow-up. Communication was outstanding. They're so responsive. We ended up ordering all our bridesmaids dresses from here and a bridal outfit from here as well. I would absolutely recommend and return here again.
Frequently asked questions about The Dessy Group
How is The Dessy Group rated?
The Dessy Group has a 4.6 star rating with 152 reviews.
When is The Dessy Group open?
The Dessy Group is open now. It will close at 6:00 p.m.
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