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The Cruise Web

4.9

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Location details

8614 Westwood Center Dr #800, Ste 350, Tysons, MD, 22182, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 9:00 p.m.
Wed08:00 a.m. to 9:00 p.m.
Thu08:00 a.m. to 9:00 p.m.
Fri08:00 a.m. to 9:00 p.m.
Sat08:00 a.m. to 9:00 p.m.
Sun09:00 a.m. to 6:00 p.m.
4.9616 reviews
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Nancy K.'s profile image
Nancy K. 
a month ago

We had a great experience with Kris and his Red Team with a Norwegian Cruise. Kris did a great job of spending time with us to understand our preferences, timing, requirements, etc., and came back with several cruise experiences to choose from. Once we had our ship, timing, and destination choice, he did a wonderful job getting us a room and deal that would be cost effective but also meet all of our demands! Teammate Love was very responsive and thorough in some of the questions we had as we got closer to our sail date. We... read more

paul p.'s profile image
paul p. 
2 months ago

Tried to get a response from agent or supervisor, no reply.  Was given a much higher price than princess with 4 times the non refundable deposit than princess wants. Something is wrong here. BE CAREFUL! 

paul p.'s post 1
Norma B.'s profile image
Norma B. 
6 years ago

Do Not use this company!!!!! I booked a cruise for 6 people on this site. The agent never got me any perks even though I sent her many email about the offers. The price of my cabin went down. By the time I spoke to her that price was gone. I could have done better by myself. Bridget Martin is not someone I would ever deal with again 

Madelynne M.'s profile image
Madelynne M. 
6 years ago

I have had the very best cruise booking experience with Lisa Hugo! She is professional, works fast, listens to all the details, and is easy to work with. I think my experience with Lisa has been one of the best customer service experiences ever. She is great at coming up with solutions, too, and always ready to help! 

Noura E.'s profile image
Noura E. 
6 years ago

I have had the very best cruise booking experience with Lisa Hugo! She is professional, works fast, listens to all the details, and is easy to work with. I think my experience with Lisa has been one of the best customer service experiences ever. She is great at coming up with solutions, too, and always ready to help! 

Frequently asked questions about The Cruise Web

How is The Cruise Web rated?

The Cruise Web has a 4.9 star rating with 616 reviews. 

When is The Cruise Web open?

The Cruise Web is open now. It will close at 9:00 p.m. 

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