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The Cosmetics Company Store
- Beauty
- Aurora, IL
About this business
Location details
1650 Premium Outlet Blvd Suite 1159, Aurora, IL, 60502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Drove 30min just to check this place out for the first time I checked 3x online and hours and it said closes at 9PM.. we got there at 8:05PM 2 sales associates hiding behind the counter giving dirty looks.. UPDATE YOUR HOURS IF YOU DONT CLOSE AT 9PM
Im not much of writing reviews but the associate on the floor was very cold, rude and dismissive . The only two other associates that were nice were the cashier and another older lady on the floor. While checking out the 6 for 60 promotion didn’t apply yo my purchase which wasn’t listed anywhere on the store and the same rude associate said “oh yeah that doesn’t apply to that” and I don’t mind paying it. However her tone was very rude and dismissive. Maybe for a next time have better signage on the store and a better organiz... read more
Drove out last night and arrived at 6:41 and they were closed. The sign on the door said 8? No other signs up. This is the 2nd time that this has happened.
The Cosmetic Company Store at the Aurora Premium Outlets is hands down the most disrespectful and unprofessional retail experience I’ve ever had. I came in with my mom, sister, and husband to purchase lipsticks, and instead of being treated like valued customers, we were treated with blatant rudeness, arrogance, and humiliation. The cashier, Clarissa, along with another tall, light-skinned brown hair cashier, acted as if we were a problem rather than paying customers. Clarissa enforced a so-called “rule” that customers canno... read more
It was a pleasure ordering from Ms Clarissa. My items arrived swiftly and in perfect condition. Thank you
Frequently asked questions about The Cosmetics Company Store
How is The Cosmetics Company Store rated?
The Cosmetics Company Store has a 3.5 star rating with 128 reviews.
When is The Cosmetics Company Store open?
The Cosmetics Company Store is open now. It will close at 9:00 p.m.
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