This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
The Cosmetics Company Store
- Beauty
- Drummoyne, NSW
About this business
Location details
19 Roseby St, Drummoyne, NSW, 2047, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Penny was absolutely amazing in store and provided so much help and guidance when finding products. Very rare in today’s day and age to see that level of service.
Jasmine helped me with my mac concealer today. I didn’t know that mac did undertones differently but she helped me pick the right shade which was very helpful. However, when I came home and opened the concealer to see it was only like 75% filled but service wise I was satisfied with the help with my shade match.
Carla’s attitude stinks. I was given wrong products when I initially bought them I didn’t double check and my skin reacted I have photos. I called the store straight away to let them know I have pics to prove it. Carla told me to come in store to exchange, I don’t want a refund only want the correct products. 23/9/24 in store mind you her aunty was there, she declined to exchange them telling me to contact head office. I was very upset. She called security on me not sure why she only made a fool of herself. Not a good look f... read more
I’ve never received such bad customer service anywhere.The employee named Penny has the worst behaviour of all times.She literally shouted at a customer saying Not a tester.This happened today.I have never been in a situation where the sales assistant was shouting at a customer.This happened to today and I couldn’t delay writing about it.Even the other employees felt ashamed.Penny rolled her eyes every time they touched a tester.And I went to the store another time that lady is still the same.She is ultimate worst server.Wit... read more
Frequently asked questions about The Cosmetics Company Store
How is The Cosmetics Company Store rated?
The Cosmetics Company Store has a 3 star rating with 21 reviews.
When is The Cosmetics Company Store open?
The Cosmetics Company Store is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com