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The Container Store

4.6

About this business

Location details

500 Seabiscuit Trail Suite 1000, Ste 1000, Hallandale Beach, FL, 33009, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.6532 reviews
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Denise Nixon's profile image
Denise Nixon 
5 years ago

I will not go to your store ever again. You don’t tell people who are trying to wear a mask and shop at your store to leave just because they are not wearing it to your satisfaction. Especially when they were the only one in your store. 

DeAnn Draper Bartlett's profile image
DeAnn Draper Bartlett 
5 years ago

I have had an outstanding issue with a return for four months. I have talked to someone at headquarters and documented the issue; however, no one has followed-up with me. I have been a customer for over 20 years. The lack of customer service is unbelievable. 

Wendy Austin's profile image
Wendy Austin 
recommend  Recommended
5 years ago

Great Custome Closets! Fantastic customer service 

BillieJo Monroe Schwartz's profile image
BillieJo Monroe Schwartz 
recommend  Recommended
5 years ago

Always have what I need and want. 

BillieJo Schwartz's profile image
BillieJo Schwartz 
recommend  Recommended
5 years ago

Always have what I need and want. 

Debi Brazzale Stobie's profile image
Debi Brazzale Stobie 
5 years ago

The manager would not allow me to continue shopping because I can't wear a mask. I had a cart load of stuff and she wanted me OUT. I tried to continue shopping but she kept blocking me. I've been in the store three times since they reopened without any hassles. The staff were very helpful with finding a product for me. I spent over $100. The Nazi like manager finally agreed to allow me to purchase what was already in my cart if I would leave the premises. She curtly told me that protecting her clerks was her first priority. ... read more

Alex Williams's profile image
Alex Williams 
5 years ago

The customer service has been horrific. I have called and emailed multiple times over the last few weeks and have heard no response. I am still trying to connect with a represenative. 

Morris Hensley's profile image
Morris Hensley 
recommend  Recommended
5 years ago

I’m a Sheldon at heart when I am at the container store. 

Lovelymsp Troupe's profile image
Lovelymsp Troupe 
5 years ago

I am so surprised it this horrible customer service I realize that we are coming back from a pandemic but if you want to keep the customers you better figure out a plan. I have been calling for two days now and hearing this horrible elevator music only to get no one. Left my contact information no one back to me I suppose to pick ups package today but was send an email that the money was put on my card so Iam calling to see if I need to still pick up the package or what happen and wanted to speak to customer service and nobo... read more

Frequently asked questions about The Container Store

How is The Container Store rated?

The Container Store has a 4.6 star rating with 532 reviews. 

When is The Container Store open?

The Container Store is closed now. It will open at 10:00 a.m. 

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