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The Co-operators - Claims Office
- Insurance
- Calgary, AB
About this business
Location details
411 1 St SE, Calgary, AB T2G 5E7, Canada, Calgary, AB, T2G 5E7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an outstanding experience working with Leo, an insurance adjuster with Co-operators. From the very beginning, Leo went above and beyond what I would expect from someone simply doing their job. He was professional, compassionate, responsive, and genuinely committed to making a difficult situation as smooth and stress-free as possible. Leo took the time to listen, explain everything clearly, answer all of my questions, and keep me informed throughout the entire process. What really stood out was his willingness to go th... read more
Absolutely the worst experience from Ben Ghose been going back and forth with them to get my payment for my total lose vehicle for over a month and still zero help or care on their side. They gave me a rental vehicle only for 4 days , the other month I have been renting cars from my own pocket and still haven’t received my payment , they keep on ignoring my calls or emails , extremely unprofessional work , I don’t recommend this company to anyone looking for car insurance . Zero care or help they just want ur money
If there’s 0 stars I would give them. I have been trying to get a quote for my car insurance for a year now. The waiting times are crazy and after waiting for 4 hours their system just glitches mid-way and the operator hangs up on you. Their call center is even worse! They don’t have any answers, I asked to give me someone from the management to speak with so the guy gave me an answer machine. If getting a quote is that hard, I don’t want to imagine how raising a claim would look like. Simple Disrespectful.
Every time you call for anything it’s always “we’re experiencing higher call volumes resulting in longer than usual wait times”. How can you always be this busy, I went in to the local office I have in town and was told it’s a 2 hour wait on the phone no matter what. Not everyone has two hours to sit by the phone this needs to be fixed in an instant.
Frequently asked questions about The Co-operators - Claims Office
How is The Co-operators - Claims Office rated?
The Co-operators - Claims Office has a 3.5 star rating with 42 reviews.
When is The Co-operators - Claims Office open?
The Co-operators - Claims Office is closed now. It will open on Monday at 9:00 a.m.
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