The Classy Home - Brooklyn, NY

Presley S. 

on Birdeye

a year ago

Buyer beware. Never got my purchase and had to get credit card company to stop payment  

Ralph C. 

on Birdeye

3 years ago

I agree with all these bad reviews for The "UN" Classy Home. In my opinion they have the worst customer service and provide the worst customer experience. I am in complete dispute over my Global Furniture order that came damaged, and now they want to reship, and I want to cancel. Steer clear of these folks! 

Sammi LaBue H. 

on Birdeye

5 years ago

My experience with the classy home was far and away the worst shopping and customer service experience I've ever had. I very much wish I could give this business a 0 star review. I ordered a very expensive closet, and it arrived with the wrong colored doors. Along with that, it was not possible to secure it to the wall. Since the 6 pieces ranged from 30 to 90 lbs. each, that was going to be a problem. I let them know this within their return policy's window. I went back and forth with their abysmal claims department manager,... read more

Kelly L. 

on Birdeye

5 years ago

FINALLY took delivery today. One month later. They must use the slowest delivery service available. One month from NY to WA. The delivery service driver was the Rudest, Laziest driver on the planet. Left 261 lb freight on driveway for my wife to deal with. Wouldn'''t even place it on the porch for her. You have received your last dollar from me or anyone else I can talk out of doing business with you as long as you continue to use this delivery company. 

Kelly L. 

on Birdeye

5 years ago

FINALLY took delivery today. One month later. They must use the slowest delivery service available. One month from NY to WA. The delivery service driver was the Rudest, Laziest driver on the planet. Left 261 lb freight on driveway for my wife to deal with. Wouldn'''t even place it on the porch for her. You have received your last dollar from me or anyone else I can talk out of doing business with you as long as you continue to use this delivery company. 

Kelly L. 

on Birdeye

5 years ago

FINALLY took delivery today. One month later. They must use the slowest delivery service available. One month from NY to WA. The delivery service driver was the Rudest, Laziest driver on the planet. Left 261 lb freight on driveway for my wife to deal with. Wouldn'''t even place it on the porch for her. You have received your last dollar from me or anyone else I can talk out of doing business with you as long as you continue to use this delivery company. 

Cyrus 

on Birdeye

6 years ago

Warning: Do NOT buy from The Classy Home. They are decidedly not classy. I purchased a sleeper sofa from them. When their delivery man dropped it off, he scratched the new floors in my home. Fine. This happens from time to time and they usually have insurance to cover damage during delivery. But the sofa itself was also unsatisfactory. Looked attractive. But way too hard. I called the company and was told that to return it, they would charge me a fee for the return, a fee for the initial delivery, which was free, a ... read more

Oscar 

on Birdeye

6 years ago

EXCELLENT SERVICE WE ORDERED A DINNING ROOM IT WAS EXACTLY WHAT I WANTED  

Evey F. 

on Birdeye

6 years ago

All one stars are true, The Classy Home has a no refund policy once you get the furniture. They sold me a defective Coaster sofa that collapsed the first day because of a cheaply made interior wood frame made of recycled or weak wood, made in China, that collapsed after we screwed the legs in, when my husband sat on it, he is of normal weight 172 lbs. and he fell off due to the collapse of the sofa and injured his back. Now, we are stuck with this unusable piece of junk since 12/22/17 when it was delivered and we e-maile... read more