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The Chicago Faucet Shoppe

3.7

About this business

Specializing in genuine replacement plumbing parts for over 50 years. Bring your sample and we will match it up. Large selection of toilet tank lids. Are you trying to find that hard to find faucet fixture that will put the finishing touches on your kitchen or bathroom? Serving Chicago for more than 50 years from the same location, The Faucet Shoppe provides you with the largest selection of faucet and toilet parts under one roof. We have a replacement part for every major brand in stock. We even have parts dating as far bac... read more

Location details

3844 N Elston Ave, Chicago, IL, 60618, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.7163 reviews
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James H.'s profile image
James H. 
a year ago

Trash company with zero customer service. I placed an order three weeks ago and got no response about the status, but they immediately charged cc without having parts in stock. I have contacted them three times and received no response. Avoid and take your business elsewhere. 

Jim S.'s profile image
Jim S. 
2 years ago

I placed and order on 12/30/22 for a repair kit for and old outside Hydrant the need repaired. I received and email that because of the holiday this order would not be processed until 1/3 and they didn’t stock this item and would have to have it shipped, ok not what i wanted but i understand. On 1/9/23 I sent an email asking for up date on progress it hadn’t arrived yet On 1/13/23 I called customer service and ask for an update, was informed the product had not been received at their store and didnt know when it would show u... read more

Flicka Johnson K.'s profile image
Flicka Johnson K. 
4 years ago

Maria A., the Customer Service Manager, has gone above and beyond more than once to make sure I'm getting the faucet I want. Outstanding. Thank you so much. 

salimbag's profile image
salimbag 
4 years ago

Excellent. Answered my questions well before purchase. Shipped quickly and a good price. When the product arrived with minor damage they could not have been more accomodating or efficient in setting it right, the real indicator of a quality company. 

Michael T.'s profile image
Michael T. 
5 years ago

I needed a soap dispenser pump for my sink, cost $4.00. I found a supplier in New York and the Chicago Faucet Shoppe approx. 30 miles from my home. I ordered the Then was hit with a shipping fee of $19.66. When I didn’t receive the part in the time frame promised I emailed Chicago Faucet. About a day later they responded and said they just received my order. (5 days later?) After receiving my part a wrote a unsatisfactory review. A few days later a rep. from Chicago Faucet sent me an email stating they would refund my $1... read more

Frequently asked questions about The Chicago Faucet Shoppe

How is The Chicago Faucet Shoppe rated?

The Chicago Faucet Shoppe has a 3.7 star rating with 163 reviews. 

When is The Chicago Faucet Shoppe open?

The Chicago Faucet Shoppe is closed now. It will open tomorrow at 9:00 a.m. 

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