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The Cheesecake Factory
- Restaurants
- San Antonio, TX
About this business
Location details
7400 San Pedro Ave, Ste 120, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible experience today. Service was very slow. My meal was incomplete and incorrect. Requested additional sauce with my bang bang chicken and shrimp several times. Didn’t receive it until I was leaving. Had to ask for my cheesecake 3 times before I finally received it. My granddaughters shrimp scampi was so salty she couldn’t eat it. Samantha the manager was very rude and unprofessional when I asked to speak with her regarding the terrible service we received. Meal was almost $200 and my granddaughter and I had nothing to... read more
Terrible experience today. Service was very slow. My meal was incomplete and incorrect. Requested additional sauce with my bang bang chicken and shrimp several times. Didn’t receive it until I was leaving. Had to ask for my cheesecake 3 times before I finally received it. My granddaughters shrimp scampi was so salty she couldn’t eat it. Samantha the manager was very rude and unprofessional when I asked to speak with her regarding the terrible service we received. Meal was almost $200 and my granddaughter and I had nothing to... read more
By far the worst. Cheesecake Factory I have ever been to. Our food was brought out to us in 3 different trips (3 entrees). French fries came after we were done eating, so we didn’t even get those. Cheesecake came out and was warm from sitting out, we ordered it with our meal and had to wait forever after finishing our food. I ordered a flatbread pizza and it came out cold and soggy. Our waitress was as bad as the food. Nothing was done right. Our bill was supposed to be split into three checks and was split in half. ... read more
Frequently asked questions about The Cheesecake Factory
How is The Cheesecake Factory rated?
The Cheesecake Factory has a 4.3 star rating with 8,584 reviews.
When is The Cheesecake Factory open?
The Cheesecake Factory is closed now. It will open tomorrow at 9:00 a.m.
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