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The Cell Phone Repair Shop

3.6

About this business

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Location details

534 Brunswick Rd, Grass Valley, CA, 95945, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 4:00 p.m.
Tue12:00 p.m. to 4:00 p.m.
Wed12:00 p.m. to 4:00 p.m.
Thu12:00 p.m. to 4:00 p.m.
Fri12:00 p.m. to 4:00 p.m.
SatClosed
SunClosed
3.638 reviews
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Kurt Swan's profile image
Kurt Swan 
5 years ago

Took my phone there and he said he could not find it and to come back later. çame ba c in a few we2 he said it's been to long and said violently get out6 of my shop I read other reviews and saw he did this to a lot of people. he sells used phones. what a slim ball! karma will get him. stay away from this guy ! 

Alejandra Nafir's profile image
Alejandra Nafir 
6 years ago
Alejandra Nafir's profile image
Alejandra Nafir 
6 years ago

I brought my phone to this shop when my son was born, They completely broke it and now almost 3 years later, still owe me 100 of the 300 he promised to pay me for it. I showed him the little paper his worker gave me last time I was here, and said I was crazy if I thought he was gonna Pay me anything because “in my mind we settled this” he asked for proof of receipts which he never once gave me. He threatened to call the cops on me (I’ve got my 3 year old with me) and like a child himself turned his back and went back to “wor... read more

Shirley Bozzo's profile image
Shirley Bozzo 
7 years ago
Stacie Seidner Ulatowska's profile image
Stacie Seidner Ulatowska 
8 years ago

So far so good! I once needed a crack screen replaced. This is when I found this store. Not only did they replace it within a couple of hours, they did a top of the line job! For a little shop they are heavily busy so walk ins with questions seem to be the way to go. After only a couple of week, I managed to then drop it in the lake! Tried the rice theory , waited weeks and no response. Took my phone back to them with confidence! He assured me with reality that he will do the best that he can. I respect the mans honesty! It ... read more

Bobby Mojave's profile image
Bobby Mojave 
8 years ago

Do not, I repeat, DO NOT do business here. My experience was nothing short of getting my phone stolen for the holidays. What was supposed to be a simple screen fix 3 months ago turned into me never seeing my phone again, with the owner of this "repair shop" telling me he had no obligation to give it back. This is a phone I have been paying for under contract, and he NEVER once answered his phone in my attempts to contact him. He closed for the holidays, and never answered his phone again after I left town for work. Then when... read more

Andrea Tarp's profile image
Andrea Tarp 
9 years ago

Took a little bit to get my phone fixed but they were slammed, they got the part and fixed it right away today plus they were so very kind and apologetic for the delay. Thank you guys SO MUCH! 

Greg Cameron's profile image
Greg Cameron 
9 years ago

iPhone 4 in shop for 5 weeks, never fixed. Finally got a refund. 99% of phone calls made to shop never get answered. Only 2 status update calls returned over a 5 week period. Only way to communicate since they don't answer the phone was to drive to the shop. Made 6 or 7 trips there with zero satisfaction. iPhone screens are not stocked contrary to website advertising and the ones they receive 3rd party have a high defect rate. Website also advertises same day repairs. Phone never fixed after 5 weeks. 

Amber Rutherford's profile image
Amber Rutherford 
9 years ago

Frequently asked questions about The Cell Phone Repair Shop

How is The Cell Phone Repair Shop rated?

The Cell Phone Repair Shop has a 3.6 star rating with 38 reviews. 

When is The Cell Phone Repair Shop open?

The Cell Phone Repair Shop is closed now. It will open on Monday at 12:00 p.m. 

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