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The Car Park
- Automotive
- Boise, ID
About this business
Specialties Rapidly Growing. Industry Changing. Innovative. Compassionate. Something Different. Something Better. Smart Management. Service-Oriented. Practical Solutions. We are a mid-market firm focused on providing our clients across the United States with customized parking and transportation services tailored to their unique location. Our approach and expertise in staffing, service, application innovation, and revenue control and reporting has led to continued success in our industry and an industry-leading client retent... read more
Location details
702 W Idaho Street, Suite 400, Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Parked on July 4 2022 at The CarPark for 2 hours, paid $6.00, cash by machine, receive a receipt. Then the next morning got a **** for illegal parking. Spent 2hours on the phone and their website Trying to resolve this problem, sending them photos of our receipt. totally unprofessional company. It feels like they just go around and put Citations on everybodys car that parked in that lot I hoping someone will be ignorant enough to send them an additional $30.00. Violation number 10019c7gatqf874: Receipt #*********************... read more
On January 20th, 2017 I parked in the Ninth and Bannock Garage. I was there for less than 1 hr. When I went to leave the automated gate would not read the ticket. So I pushed the button to talk to somebody. They had me re-enter the ticket so they could listen to what the machine was doing. They then asked me if I would agree to pay the fee if they opened the gate. I agreed. They took my mailing information. I get the $2.00 fee in the mail with a $20.00 processing fee. It was their equipment that failed! They also sent a pict... read more
Business response:
Mr. *******- We received your review through the BBB website. It was tough to read because we could immediately see the mistakes that began compiling on our end. I do feel it is important to be able to say when we are wrong and own it. I sincerely apologize for the multiple mistakes that were made and the poor level of customer service you experienced. We were able to pull the video footage and confirmed you utilized the garage on January 20th. Upon leaving, the equipment indicated your ticket was damaged and unreadable. If ... read more
Frequently asked questions about The Car Park
How is The Car Park rated?
The Car Park has a 2.4 star rating with 82 reviews.
When is The Car Park open?
The Car Park is closed now. It will open tomorrow at 8:00 a.m.
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