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The Burns Agency

4.7

About this business

Auto, Home, Business and other insurance coverages 

Location details

29 W Park Row, Clinton, NY, 13323, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.715 reviews
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henry montgomery's profile image
henry montgomery 
on Google
2 months ago

Who ever Diane is needs to be retrained on phone etiquette or fired! I only called it to give an agent some if.nformation that they needed and got yelled at like child because she's not qualified enough to write down a message. I hung up. I'll call back and make one more attempt but I'm sure I'll get more of the same. I'm sure the Burns agency can thank Diane for losing business. They should probably monitor her phone skills. She needs some serious training and probably even some anger classes. 

Derick Evans's profile image
Derick Evans 
on Google
a year ago

Just started getting my car insurance through the Burns Agency and have been very happy with my experience so far! Julie has been super nice, patient, and thorough. She helped my wife and I find a policy that is much cheaper than what we were paying before, and then guided us through every step of the process. Julie is awesome! 

Rachel Clarey's profile image
Rachel Clarey 
on Google
2 years ago

I recently worked with The Burns Agency to get auto and renter's insurance and was so pleased with my experience. The entire staff was kind and welcoming. Julie was so helpful and knowledgeable. She made the process very easy and helped to find the best rates for me. I highly recommend The Burns Agency! 

Review Squad 11's profile image
Review Squad 11 
on Google
2 years ago

These people truly care. Quality, affordable, and kind service for small families like mine. Make it a pleasure to do years of business on home and auto insurance! You actually matter as a human being here. 10/5 stars, haha! 

Beverly Burns's profile image
Beverly Burns 
on Google
3 years ago

My dad owns this business and it has been serving customers for over 100 years!! If you have any questions or need help don't hesitate to call. 

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Frequently asked questions about The Burns Agency

How is The Burns Agency rated?

The Burns Agency has a 4.7 star rating with 15 reviews. 

When is The Burns Agency open?

The Burns Agency is closed now. It will open on Monday at 9:00 a.m. 

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