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The Body Shop

4.1

About this business

Founded in 1976 in Brighton, England, by Dame Anita Roddick, The Body Shop is a global beauty brand and a certified B Corp. The Body Shop seeks to make a positive difference in the world by offering high-quality, naturally inspired skincare, body care, hair care and make-up produced ethically and sustainably. Having pioneered the philosophy that business can be a force for good, this ethos is still the brand’s driving force. The Body Shop operates about 3,000 retail locations in more than 70 countries. Along with Aesop... read more

Location details

4700 Kingsway, Burnaby, BC, V5H 4M1, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.1141 reviews
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Clark's profile image
Clark 
on Google
a month ago

Was in the Metrotown location earlier today and received excellent service from Alyssa. She knew her products inside out and was very friendly to deal with. Product selection was good and so happy to see that this company is still going. Keep up the good work!! 

Ellen Raquepo's profile image
Ellen Raquepo 
on Google
a month ago

It was my first time shopping at The Body Shop. The girl who was helping me, I believe her name was Mukasan?, was very patient explaining to me all their products. It was a pleasant experience going to their store. 

Hash S's profile image
Hash S 
on Google
3 months ago

Yesterday around 8 PM, my three friends and I went into the store because I was looking for body butter and shower gel. An older lady there was extremely rude and mean. I was just sniffing the body butter, and she wouldn’t leave me alone—treating me like I was going to steal something just because we had backpacks and had come from college. I remember sniffing the coconut body butter and putting it back, then picking up another one that I thought was a different scent. She was standing right next to me and said, “It’s the sa... read more

shalini p's profile image
shalini p 
on Google
4 months ago

Worst customer service ever I got it from here....I 'm a regular customer there ...I didn't see such a rude attitude to the customer...it's on April 7 7-8pm shift...even she showed the face off to me and my husband..I asked for the help..she turned her face walked away..highly unprofessional ..at least you can hear the customer what they want..these untrained customer service really disappointing 

Amnider Kaur's profile image
Amnider Kaur 
on Google
5 months ago

Loved the customers service . Taran really made our in store experience mind blowing. She was suggestive and very kind . 

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Frequently asked questions about The Body Shop

How is The Body Shop rated?

The Body Shop has a 4.1 star rating with 141 reviews. 

When is The Body Shop open?

The Body Shop is open now. It will close at 9:00 p.m.  

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