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The Body Shop

4.1

About this business

Founded in 1976 in Brighton, England, by Dame Anita Roddick, The Body Shop is a global beauty brand and a certified B Corp. The Body Shop seeks to make a positive difference in the world by offering high-quality, naturally inspired skincare, body care, hair care and make-up produced ethically and sustainably. Having pioneered the philosophy that business can be a force for good, this ethos is still the brand’s driving force. The Body Shop operates about 3,000 retail locations in more than 70 countries. Along with Aesop... read more

Location details

4700 Kingsway, Burnaby, BC, V5H 4M1, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.1138 reviews
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shalini p's profile image
shalini p 
on Google
2 weeks ago

Worst customer service ever I got it from here....I 'm a regular customer there ...I didn't see such a rude attitude to the customer...it's on April 7 7-8pm shift...even she showed the face off to me and my husband..I asked for the help..she turned her face walked away..highly unprofessional ..at least you can hear the customer what they want..these untrained customer service really disappointing 

Amnider Kaur's profile image
Amnider Kaur 
on Google
a month ago

Loved the customers service . Taran really made our in store experience mind blowing. She was suggestive and very kind . 

程燕's profile image
程燕 
on Google
a month ago

请问在Metro town几楼 

Y C's profile image
Y C 
on Google
4 months ago

i like my shopping experience here a lot! the staffs were so helpful, and actually, i came to buy a lot of stuffs, 500+ dollars in the end, but they were so patient to help me, and i could feel their willingness and proactiveness to help, and i would like to also highlight a few of them that helped me most, who were Iram, farnoosh and tianna. One of the reasons i have been sticking with body shop, not only becoz it's animal cruelty free but also, the brilliant shopping experience. last words, it would be nice if the store co... read more

Mellisa J's profile image
Mellisa J 
on Google
5 months ago

I visited the store in Metrotown yesterday that is 23rd October 2024 evening and was extremely disappointed with the customer service from a staff member named Iram. When I entered, she was on her phone and didn’t seem to care that a customer had walked in. I had to ask her for assistance, and when she responded, she was rude and uninterested, making it clear she didn’t want to help me at all. Her attitude was so off-putting that I decided not to buy anything, even though I had planned to make a large purchase. I expect much... read more

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Frequently asked questions about The Body Shop

How is The Body Shop rated?

The Body Shop has a 4.1 star rating with 138 reviews. 

When is The Body Shop open?

The Body Shop is closed now. It will open at 10:00 a.m. 

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