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The Body Shop

4.1

About this business

Founded in 1976 in Brighton, England, by Dame Anita Roddick, The Body Shop is a global beauty brand and a certified B Corp. The Body Shop seeks to make a positive difference in the world by offering high-quality, naturally inspired skincare, body care, hair care and make-up produced ethically and sustainably. Having pioneered the philosophy that business can be a force for good, this ethos is still the brand’s driving force. The Body Shop operates about 3,000 retail locations in more than 70 countries. Along with Aesop... read more

Location details

5100 Erin Mills Pkwy, Mississauga, ON, L5M 4Z5, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.177 reviews
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Anthony antohd's profile image
Anthony antohd 
on Google
6 months ago

Time: 3:30 ish I went to this store and there was only one person working, He was helping customers and okay that makes sense but why cant you hire more people to work? Only 1 person at a busy time? I had to wait long before he calls someone who then helped me, The guy was nice but there should be more people, one person is not enough, very disappointed. 

Blue Jays Gal's profile image
Blue Jays Gal 
on Google
6 months ago

I frequent this location and have been serviced by a few differently people. They are always attentive, knowledgeable and genuinely interested in helping me find what I need. 

Corey Dixon's profile image
Corey Dixon 
on Google
7 months ago

Bought a gift card for my Mother for Christmas last year and when she went into store, they told her she cannot use the card in store. None of this was explained upon purchasing the gift card and I will no longer be wasting my time shopping at the Body Shop. Save your time and go to Bath and Body Works! :) 

ifra K's profile image
ifra K 
on Google
8 months ago

Love the products and prices, but I can't recommend this location because of the terrible customer service. The lady who cashed me out seemed rushed and unbothered about sales. She didn’t want to assist with anything, she didn’t even know how to give cash back, literally just threw it in my hand and some on counter while she just looked on. She didn’t even ask if I wanted any bag left my receipt and products on the counter and walked away. They need to train their staff. 

Pokemon “Andrew” lookeek's profile image
Pokemon “Andrew” lookeek 
on Google
a year ago

Exceptional service from the guy with beard working in this store, Have all the knowledge about skincare products, first time seeing a guy working and having this much knowledge, I was hesitant to buy a toner but he made it so easy for me and made me feel so comfortable, Good job! 

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Frequently asked questions about The Body Shop

How is The Body Shop rated?

The Body Shop has a 4.1 star rating with 77 reviews. 

When is The Body Shop open?

The Body Shop is open now. It will close at 6:00 p.m.  

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