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The Big Box - Family Entertainment Hub
- Recreation
- Calgary, AB
About this business
Location details
1221 Canyon Meadows Dr SE, Calgary, AB, T2J 6G2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
It's thankfully great for children. But staff are frustrating. Depending on the staff, they seem to pick and choose who to enforce rules with. Was told water bottles weren't allowed, but other people in our party weren't told the same. Some people walked around with water bottles in play area and others were told to not bring water in. Not to mention the rules didn't seem to apply to any food brought in for birthdays. Was frustrating regarding the experience and inconsistency.
The location is good, but the staff is really bad.
I had a very disappointing experience at Play Box. I spent over $150 there, and my daughter wanted to exchange a toy that was worth only 5 tickets, but the staff refused. She ended up crying so much over something so small. This is supposed to be a fun and happy place for children. I really don’t understand why the staff would let a little girl cry over just 5 tickets. It would have taken such a small gesture of kindness to make her happy. It’s not about the money or the toy. It’s about how children and families are treate... read more
Frequently asked questions about The Big Box - Family Entertainment Hub
How is The Big Box - Family Entertainment Hub rated?
The Big Box - Family Entertainment Hub has a 4.5 star rating with 1,205 reviews.
When is The Big Box - Family Entertainment Hub open?
The Big Box - Family Entertainment Hub is open now. It will close at 9:00 p.m.
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