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The Belmont at Twin Creeks

3.6

About this business

Location details

999 Raintree Cir, Allen, TX, 75013, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6221 reviews
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Georgia Settle Smith's profile image
Georgia Settle Smith 
4 years ago

I am here right now and cannot get out of bed by myself due to a bad leg. No one ever checks to see if I need to have a restroom break so I lie here in a wet bed. 

Syd Underwood's profile image
Syd Underwood 
4 years ago

Incredibly unprofessional to the point where behavior of staff and neglect of patients is abusive. Patients are treated with little to no dignity or respect and have to deal with subpar amenities while being charged unreasonable prices for it. Nurses are dismissive and have terrible attitudes while making patients feel ashamed for needing help. It is appalling that a care facility is allowed to run like this while also unethically lying about high ratings in person and on all website forums. 

Syd Underwood's profile image
Syd Underwood 
4 years ago

Incredibly unprofessional to the point where behavior of staff and neglect of patients is abusive. Patients are treated with little to no dignity or respect and have to deal with subpar amenities while being charged unreasonable prices for it. Nurses are dismissive and have terrible attitudes while making patience feel ashamed for needing help. It is appalling that a care facility is allowed to run like this while also unethically lying about high ratings in person and on all website forums. 

Jenny Anne's profile image
Jenny Anne 
4 years ago

When you put a patient in a bed without registering them or reading their plan of care, and then leave them sitting on a bed pan for twenty minutes, you deserve nothing but scorn. We left after two days, only for their employees to artificially inflate their ratings. Amazingly, their rating went from 3.3 to 4.8 in a few hours, despite only two negative reviews being posted after mine. So my guess is, to work at Belmont, you have to sneak in behind the scenes and lie to potential patients and their familes about how awful and... read more

Kristen Rovezzi's profile image
Kristen Rovezzi 
4 years ago

I left after barely two days. I was not treated with respect or allowed to keep my dignity intact. They didn’t bother to familiarize themselves with my case. Nobody checked in on me or ask how I was doing. 

Frank Williams's profile image
Frank Williams 
5 years ago

Shithole place! Stay away at all costs!!!! 

Chris Coulter's profile image
Chris Coulter 
recommend  Recommended
5 years ago

Great Staff and an awesome facility! 

Frequently asked questions about The Belmont at Twin Creeks

How is The Belmont at Twin Creeks rated?

The Belmont at Twin Creeks has a 3.6 star rating with 221 reviews. 

When is The Belmont at Twin Creeks open?

The Belmont at Twin Creeks is closed now. It will open on Monday at 9:00 a.m. 

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