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The Bales Company

1.2

About this business

The Bales Company can work with you from start to finish to create your new dream home! We design around your wishes. The options are limited only by your imagination as we create designs to make your home a timeless piece of art. 

Location details

1670 County Road 437, Cullman, AL, 35055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.26 reviews
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Danna H's profile image
Danna H 
2 months ago

I would not recommend. I will give them 2 stars instead of 1 because some of the foundational stuff seems to be solid. However, there were a lot of mistakes. Not only did everything take months longer than it should have, I can somewhat look past that because of getting materials and whatnot. The real problem was the lack of communication. There were times that I would try daily, sometimes multiple times daily for a week to get a response and would hear nothing. Eventually, I had to get males in my life to reach out to get a... read more

Business response:

I can not speak to your calls not getting answered. I guarantee you if you dial our office number ************ your call will be answered or returned if you leave a message. Several of our employees have been released at the end of the year. So if you were contacted them on their cell phones Im not sure about the non answered calls. This is the first about hearing these problems. We wouldve certainly addressed these concerns if we wouldve been notified. We will look into the lien on the next business day and address any and ... read more

Courtney T's profile image
Courtney T 
a year ago

We bought a house in July of 2022 in a subdivision they built close to ***** lake park. From the day we moved in we have had nothing but issues along with hearing/seeing our neighbors issues. When we moved in our sink faucet was broke, and found out it was installed broken. It took them a month to come fix it. Our water bill was outrageous for the first two months of being here because of their error at the meter. Our hot water heater leaked for 8 months before they figured out the issue and its all because they never ran th... read more

fran P's profile image
fran P 
5 years ago

I had to leave a star otherwise they deserve NOTHING! Quoted me a price 3 times higher than the highest mfrs 5 star credentialed contractor. Told me they have the highest credentials with this particular mfg, but I contacted the mfg and they DON'T...so therefore they CANNOT offer a 5 star warranty which I would have paid for! When asked if they sub contract was told yes. I told them no illegals on my property that don't have a work visa/ green card. He couldn't state whether they were/ weren't illegals. This is unacceptable ... read more

hezawussy@live.com's profile image
hezawussy@live.com 
5 years ago

I had to leave a star otherwise they deserve NOTHING! Quoted me a price 3 times higher than the highest mfrs 5 star credentialed contractor. Told me they have the highest credentials with this particular mfg, but I contacted the mfg and they DON'T...so therefore they CANNOT offer a 5 star warranty which I would have paid for! When asked if they sub contract was told yes. I told them no illegals on my property that don't have a work visa/ green card. He couldn't state whether they were/ weren't illegals. This is unacceptable ... read more

Ray L's profile image
Ray L 
6 years ago

Stay away from this company. Find another 

Brandi C.'s profile image
Brandi C. 
6 years ago

Initially my experience with this company was very good. After the hail storm on March 19th, I contacted them upon a very favorable recommendation. They sent someone out to assess the damage to my house, etc. The roof on my house was replaced on or around April 26th. Which I thought was a timely manner, considering all the damage done in the area. The next day, someone from Bales Co. was sent out to inspect the work, get payment and go over any questions I may have. I informed them that my building in the back (which was inc... read more

Frequently asked questions about The Bales Company

How is The Bales Company rated?

The Bales Company has a 1.2 star rating with 6 reviews. 

When is The Bales Company open?

The Bales Company is closed now. It will open on Monday at 9:00 a.m. 

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