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The Auto Shop

4.4

About this business

We Diagnose, Service and Repair everything from Chevy, Ford, European cars like Volkswagen, Audi, BMW, Porsche, Smart Cars and everything in between! We are CELEBRATING 30 Years of keeping our Community SAFE and have over 100 years experience from our Master ASE Certified Technicians. We are the only GOLD CERTIFIED NAPA AUTO CARE CENTER in Jackson County. We do a great job, offering a great warranty and help make your vehiclea pleasure to drive. Being in a college town, GO DAWGS!! We are AAA approved auto repair with Nationw... read more

Location details

317 E Main St, Carbondale, IL, 62901, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4568 reviews
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Tim O.'s profile image
Tim O. 
8 months ago

worst service one can ever experience in transparency!! please!!!! please!!! do not do business with this shop. hidden fees, price gouging, disrespect. was lied to . tried to settle up for services that were not necessary but sister refused to take my card. was told to speak to Jeremy when i just wanted to be done. that was a joke and now I'm forced to drive another 40 miles to remedy a situation since Jeremy just had more lies. now i have to drive another 40 miles on my own time and dollar to remedy a situation that i wante... read more

Pamela X Gene Caraker's profile image
Pamela X Gene Caraker 
5 years ago

Would not recommend. They will over charge on job so make sure you know exactly what work they are doing and actual labor. Do some research so you know what you are being charged for. 

Milli Fletcher's profile image
Milli Fletcher 
recommend  Recommended
5 years ago

The Auto Shop was a life saver for me. I have a Land Rover that I just got not long ago. It needed a few fixes . They send you a report, call you if they spot anything wrong and will not fix it unless you say so. Jeremy and Stephanie at front office are really great people. Thank you, Milli 

Tom Harness's profile image
Tom Harness 
recommend  Recommended
5 years ago

A fellow Veteran I serve on Honor Guard with works here, Brian Cleaver. He spoke highly of the place he worked at and Veterans always take care of other Veterans. The Auto Shop took great care of my 2003 Nissan Pathfinder. I really appreciated the report with images of the items I need to address with it. Low Pressure and didn't feel like I had to do anything I didn't want to. I depend highly on my vehicle and I was able to get it back in the same day. As a fellow small business owner, I also wanted to support a small busine... read more

Jannetta Edwards's profile image
Jannetta Edwards 
recommend  Recommended
5 years ago

They are a blessing! I'll always bring my car here! Thank you so much for all you did for me!! I love this family! ❤ 

Lance Crombar's profile image
Lance Crombar 
recommend  Recommended
5 years ago

I cannot recommend The Auto Shop enough! Jeremy and all the good folks at The Auto Shop treat you like family and go out of their way to make sure you are 100% completely satisfied. The technicians do a great job of making sure your vehicle is in top notch shape and if something is not right, they will fix it up and you can be confident in their expertise and knowledge of making sure it will get fixed correctly. If you need any work done on your car or truck, please go to The Auto Shop, you will not regret it! 

Sue Burroughs's profile image
Sue Burroughs 
recommend  Recommended
5 years ago

Have been doing business here for many years. Will be doing business for many more. I love the fact that it is a family operated shop - have watched most of the mechanics grow up under their father’s experienced eye . . . 

Cathy Bielema's profile image
Cathy Bielema 
recommend  Recommended
5 years ago

My car was down for 3 weeks due to a sealed transmission, I couldn’t replace the fluid myself 😔 but I had my car towed to the auto shop & they got her taken care of with no hesitation! They did a full diagnostic on my car that showed me what else needs some repairs & I’m so thankful for that! I will continue to bring my car repairs to these guys & will be sure to recommend everyone I know to you as well!!! Thank you so much!!! 

Collin Rennison's profile image
Collin Rennison 
recommend  Recommended
5 years ago

When you need good reliable service, with more experience then most shops combined. Not to mention friendly customer service that makes you feel like you are with family. Well that's because are. 

Frequently asked questions about The Auto Shop

How is The Auto Shop rated?

The Auto Shop has a 4.4 star rating with 568 reviews. 

When is The Auto Shop open?

The Auto Shop is open now. It will close at 5:00 p.m.  

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