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The Athlete's Foot Helensvale
- Shoe Stores
- Helensvale, QLD
About this business
Location details
Shop 1013/1-29 Millaroo Dr, Helensvale QLD 4212, Australia, Helensvale, QLD, 4212, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Checked the website for availability of a specific item in-stock & in-store, it said there was plenty of stock. Drove there to find out they didn't have any stock. The salesperson smiled as he informed me and showed me the site showing the item out of stock, which was obviously updated that morning since I checked. He wasn't able to offer the discounted price on the item I wanted on a practically identical item, regardless that I went out of my way to go there, based on incorrect information off their website.
Never been in Athletes Foot before & what a great experience. I think it was Izak who helped me but had some good recommendations for footwear suitable for an ankle injury & was super helpful.
My Disappointing Experience at the Store I visited the store today at 5 PM, and unfortunately, I had a very disappointing experience. As I entered, a staff member was carrying boxes and completely ignored me, not even offering a greeting. When I asked about men's Brooks running shoes, her response was simply, "It's all the same. Equally same." I was quite taken aback by her unhelpful and dismissive attitude. Given this negative encounter, I definitely won't be shopping here again. It was truly a bad experience. FYI ,My Gfrie... read more
Excellent service. Swapped my shoes that were fitted too large from another store over with no hassles.
Can’t thank Athletes Foot, especially the Helensvale store, enough. Bought my first pair of Hokka trail runners in Melbourne in April. Back home in Maryborough,Qld, about a week ago one of the soles started coming off, so called the Helensvale branch. They found my receipt in their records and said they’d replace and had the exact same runner in stock which they’d put aside for me. Today I collected the new runners and was thrilled to receive a $60 refund as a result of a current sale promotion. Thank you Athlete’s Foot.
Frequently asked questions about The Athlete's Foot Helensvale
How is The Athlete's Foot Helensvale rated?
The Athlete's Foot Helensvale has a 4.2 star rating with 109 reviews.
When is The Athlete's Foot Helensvale open?
The Athlete's Foot Helensvale is open now. It will close at 9:00 p.m.
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