The Alfred Hospital Emergency & Trauma Centre

Standard 

on Google

5 days ago

It seems like they make patients despite you are genuinely suffer to wait average 5~6hrs++. And their streaming staff you can tell they genuinely doesn't care much. Unlike the fast track section. If you were lucky to put there those staff will monitor patients conditions, checking waiting patients and assisting when needed. The streaming section just pretend to be care but they genuinely don't care. I feel zero sympathy I makes me really wonder what does "emergency" means to Australian. 

Marianne Barrett 

on Google

2 weeks ago

After receiving my 18 th Epidural today at a radiology centre in Hawthorn . When I tried to walk I was so off balance Radioljghst told me our nurse will go with you we are getting you a can to hospital . Inbeteeen the hours if 4.30 pm until 2 am . From reception staff radiology staff and Security staff . And the nurses Brendan And Jeremy I had 3 nurses look after me all went above and beyond Past experiences there have Not been so lovely . I just want to thank you al for your deducted care . I will drop my top cover now . I’... read more

iskandar kamil 

on Google

3 weeks ago

I have emailed Alfred Health three separate times requesting an invoice for my Emergency Department visit so I can submit an insurance claim, but every email has been ignored. It should not be this difficult to receive a basic billing document. The complete lack of response from the finance department team has been extremely frustrating and has unnecessarily delayed my insurance claim. 

Yilda Chacón 

on Google

a month ago

The worst experience, we arrived at the emergency room around 4 in the morning, the emergency room totally empty. Literally 0 people waiting for attention. It’s 7 o’clond and no one has taken vital signs, no one tells us anything and all the staff sitting with cell phones in hand and talking to each other, laughing. The nurse is unfriendly and rude and tells us that she does not know what time the doctor will see us. Explain to me how it is possible that a hospital in the emergency room where it is empty does not have a doct... read more

Bryony Lawrie 

on Google

2 months ago

Every interaction I had at the A&E department was pleasant the staff were super nice and knowledgeable. It was a smooth transition from reception, to actual A&E to a temp bed then a short stay bed. Thank you to all the staff for doing what they do!