The Alfred Hospital Emergency & Trauma Centre

Geoff 

on Google

2 weeks ago

limped in, wasn't offered any assistance to get in the door, after knee collapse.. friend helped me.. no offer of wheelchair.. nurses seemed too busy to care. the alfred is far worse than the royal melb. hospital. staff seem to consider themselves too 'entitled'.. Radio was blaring in the trauma centre - staff were celebrating another staff's birthday, whilst i was left waiting on a stretcher .. couldn't believe the lack of professionalism 

siddhant kapur 

on Google

a month ago

The receptionist, Neale, really needs an attitude check. Very very arrogant and rude 

Wayne Buttner 

on Google

3 months ago

Best I’ve experienced by a long way in an emergency medicine department (including private). Admittedly it was 4am, but I was seen and treated very quickly and all the staff were excellent. Particular shout out to nurse Emily in Ward Seven West who went out of her way to help any of the patients in the room I ended up spending a few hours in. 

na rel 

on Google

3 months ago

Alfred Hospital Urgent Care Centre: Only ONE doctor on duty supported by one nurse. Not enough for an overflowing roomful of patients. Note: Emergency Dept sends some patients to this centre to reduce pressure on ED. Some patients were very ill / in pain / needed *urgent* help. Others had far less urgent needs. 4 - 6+ hour wait times on that day. Doctor was helpful. Other staff ... definitely room for improvement. Overall: Very disappointing. 

Kamal Al-Hashedi 

on Google

4 months ago

Excellent emergency service. Kind and attentive team throughout- the receptionist, the triage, the nurses and the doctor. Better emergency service compared to our experience in private hospital. Thank you team, please keep it up Update: We returned to the hospital emergency today (13/4/2025). Again, excellent service and attentiveness despite the pressure they have. I want to particularly thank Dr. Stephanie Reilly who was exceptionally helpful. One of the best hospitals