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Thai Basil
- Restaurants
- Manchester, VT
About this business
Location details
4940 Main St, Manchester, VT, 05255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The restaurant has a lot of cockroaches and rats. They have never hired a pest control company, and the staff are inexperienced. Most of the employees do not have a food handler certification, and those who left did not receive a W-2 form.
Today I went to eat at Thai Basil. The food was good and tasted great. However, the service completely ruined the experience. While I was eating, a foreign female server kept coming to my table and interrupting me many times. Do you understand that customers need privacy while they are eating? I hadn’t even finished my meal yet, and she was already asking if I wanted dessert. It felt like I was being rushed out. This was very poor service and showed a lack of experience. Good food, but the service needs serious improvement.
Excellent food and service, my waitress Mariela was great. Always coming back to make sure I was set! The green curry chicken was great as always!! I come here often and the chocolate Lava cake/ice cream can’t be beat!!! I try to stop in every time I visit Manchester!!! thank you Thai basil for another great experience!!!
Dare to charge us 10% gratuity on an mid and overpriced takeout order. DO NOT RECOMMEND!!!
Lunch "special" pad Thai w shrimp is $21 + for a pretty small portion -- but friendly servers.
Frequently asked questions about Thai Basil
How is Thai Basil rated?
Thai Basil has a 4 star rating with 581 reviews.
When is Thai Basil open?
Thai Basil is closed now. It will open at 9:00 a.m.
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