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The Steinbacher’s pride themselves on employing a friendly, professional staff, with each representative knowledgeable about all the products and services provided by our company. “We depend on our customers’ satisfaction for our livelihood.” This commitment to our customers is also evident with our FREE “Pool Schools” on water chemistry every week and newsletters, chock full of information designed to keep pool owners informed on all aspects of pool ownership.
2714 W Lake Houston Pkwy, Humble, TX, 77339, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I went here for 5 years when it was Texsun. Since it went to Leslie's, it is terrible. Took them 10 days to repair my Polaris and I had to follow up 3 times to make any progress. The quote to repair was 33% less than the final bill. Terrible communication. Their employee, Cody, admitted to me that he had no idea how to fix the Polaris but there was no one else. I had to show him that the wheels were not right. They replaced the hose and the hose disconnected after I put it in my pool. Absolutley terrible.
Good information and helpful
Used to be a solid place before Leslie’s bought them out. Now, two trips in a row they didn’t have supplies for very basic pool needs. Easier to just order online than deal with the Leslie’s effect in this place now. Super bummed.
I"ve paid over 3k this year. You installed an electrical outlet so it is exposed to the weather - sideways so the rain can just fall in because, "it was the only one we had" and they promised to come out and replace the outlet, they said they would charge me a service charge of $ 125 to replace the mistake. Oh, and Roy said the job would cost about $200 for installation and it cost me $500,00. I'm done with Texsun, now Leslie, Pools.
Knowledgeable and helpful staff. They have helped this new pool owner to better understand what is needed to properly maintain the pool. They have made it so easy to do my own pool care that I don’t understand why anyone would pay someone else to do it.
Texsun Pools has a 4 star rating with 44 reviews.
Texsun Pools is closed now. It will open at 11:00 a.m.
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