Texas Pain Institute

sean davis 

on Google

3 months ago

This place is worthless. I tried to move over here after my previous pain management, doctor retired. The person I got on the phone when I first called insisted I had to have all my records sent over to them. From the previous doctor I told that person I was driving and asked them to email me the information I can get it faxed to them. I never got the email. I called back a few days later. And got the same lady who proceeded to talk to me in a negative tone. And I felt like I was being treated like a drug seeker. I'm about t... read more

Beth Leonard 

on Google

5 months ago

Good luck getting an appointment! After three attempts to schedule an appointment no one ever got back to my mother. I even called them and got to talk to a person. I asked them to contact my mother, gave them all of the information and got a verbal confirmation that someone would contact her that day. That was almost two weeks ago and no one has contacted her. I guess we will seek help elsewhere. 

Christal Waln 

on Google

a year ago

I loved Dr. Alvarado, but the staff is horrible. I see Dr. Aggawald now and he is very nice but has called in sick on my appointment day. Leaving me without pain medication. I do not see how this ok. I have been on pain medication for 6 years and 10 back surgeries. My last one was 2 months ago. 

Trebor Rogers 

on Google

a year ago

Absolutely disgraceful. This place is a complete failure when it comes to basic communication and patient care. As countless other reviews have stated, they NEVER answer their phones. Not once. Not ever. It’s nearly impossible to get in touch with anyone. On top of that, if you're unfortunate enough to have an appointment on a Friday, they WILL NOT send your prescription to the pharmacy until Monday. That’s right, they leave patients stranded all weekend without critical medication. If you’re depending on timely access to yo... read more