Texas Oncology-New Braunfels

B G 

on Google

a week ago

I have a referral. Unfortunately, it was sent to Texas Oncology. I called to make an appointment the call was disconnected after placing me on hold. I called again and was told they have my referral and will call me back within a day to schedule an appointment. I waited two days, no callback, I called again. They said my doctor needs to fax my referral to make an appointment. When I said your representative said she had my referral three days ago they said, That's not how it works here. We need a fax. Poor communication and ... read more

oscar naymik 

on Google

a month ago

I see some people have had bad experiences there. My dad has been seeing Dr Trevino for over 10 years. My primary doctor sent me there for an abnormal blood test. I also saw Dr Trevino. Talking to him is like taking to a friend. He took the time to go over things that have nothing to do with cancer. He gave me information and advice on issues that I was having. My experience there was extremely good. 

Matt Watson 

on Google

2 months ago

Extremely poor staff communication. Slow processing of new patients. Disregard/disrespect for patient concerns and needs. We are waiting almost a month for my father to be able to start treatment and were just advised we need to wait for availability. None of this was disclosed/explained up front. Strong advisement to seek a more patient centric alternative. Buyer beware! 

Dallazman 

on Google

3 months ago

Great staff, great place, always busy. 

BESSIE HERNANDEZ 

on Google

5 months ago

My sister gets treatment here n they have been so nice n very lovely people work here.