Texas Oncology-Kerrville

Doreen C 

on Google

5 months ago

never have we been to medical facility where the staff is so inconsiderate and disrespectful speaking loudly, laughing, yelling down the hallways at each other with no regard for patients, who are obviously there for care! The oncologist bedside manner is lacking. They don't seem to provide any definitive answers & require test results before proceeding. They do not follow through with messages and a timely manner even in emergencies. Trying to get prescription refills or updated is a chore because they do not respond or the... read more

Patsy Baylor 

on Google

8 months ago

Today 01/22/2025 my husband had an appointment @2:30 with the PA. This appointment was scheduled 6 months ago. We get to his appt. and are told he is not listed as having an appt. I said it was with the PA. Then we are told oh, the PA did not come into work today her schedule was cancelled. My question, why did we not get a call in that regard. We were told by the scheduler that she was too busy. I understand the PA is out. VERY BAD way to do business, very rude and very inconsiderate of the scheduler and anyone else involve... read more

Brian Baird 

on Google

11 months ago

Dr. Singh is nice and seems caring but the rest is disgusting. You have nurses playing around while there is a waiting room full of patients. The front desk lady with glasses is beyond rude not to mention started talking about my wife’s personal health information right in front of everyone in the waiting area out loud. Pretty sure that’’s a huge issue. There really needs to be more sensitive individuals given the type of patients you are dealing with. She was an emotional wreck leaving that place. The communication is awful... read more

Tracee Rogallaguard 

on Google

11 months ago

I have been here for 5 years. This newer occurrence with cancer hasn't been easy and everyone had been incredible!! Everyone there is amazing and sincere!!