Texas Oncology-Houston Memorial City

Debra Simmons 

on Google

9 months ago

The back office staff are super busy but so accomplished in the service to their patients.The Doctors are 5 star!! The front desk staff are rude at times short tempered! They were talking about their fellow coworkers the short time I was there.You approach them with smiles and all you got back because you interrupted their gossip was silenced..And don't ask questions or request help those two front desk staffers would appear annoyed.Short tempered 

Cleaner Marley 

on Google

a year ago

I love Dr Cairo slow on messages but outstanding care and personality hope she's around a long time 

fescravit 

on Google

a year ago

The air conditioner level is uncomfortable, 72 or 73 degrees. We are always sweating for long hours ath waiting room 

Chanel Sams 

on Google

a year ago

The wait time is unbelievably long, a couple of patients began complaining to the office staff while I was there. The office staff is completely aloof, very unconcerned in doing their job. My documents took unnecessarily long periods of time to get processed/ submitted, therefore nothing is done in an appropriate timely manner. The nurse was more compassionate and informative than the actual doctor whom presented careless concern for my health, so to say that the doctor had "poor bedside mannerisms" doesn't even describe how... read more

David Simmons 

on Google

2 years ago

I've been trying for a week to get a new patient hematologist appointment and no one will do it. I've left several voicemails on the new patient call tree. Also talked with Zuly who seemed like she was going to handle what the call tree voicemails hadn't. She's never followed-up with me and has also ignored my personal voicemails. Each time I've explained my post-surgery needs. No one seems to care.