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Texas Medical Diagnostics
- Sleep Specialists
- Fort Worth, TX
About this business
Location details
908 W Terrell Ave N, Fort Worth, TX, 76104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was an absolutely miserable experience. My insurance would not approve a sleep study at the facility but did approve an at home sleep study. The equipment was sent to a random address in Fort Worth. When I realized this from the delivery notification I called the facility. When I tried to explain that I did not receive the device they responded by telling me it was my problem. It took 4 business days to get them to help me find a solution. They would not refund my money. They would not help me find a resolution to the p... read more
How this institution has such a high rating is beyond me. Scheduling and getting in tough with a person is an absolute nightmare. No one answers at the numbers provided and they do not return calls. When scheduling our sleep study the women we spoke with kept telling us "I'll call you back in five minutes" and never called back. I had to email the PA that did our intake just to have someone confirm our appointment! Our sleep tech was phenomenal and when I expressed concerns was told "yes, we get told this all the time." Now,... read more
This place has terrible customer service. They have a switchboard operator who always answers, but you'll never get anyone to answer the phone after she connects you to the person or department you need to speak to. All you get are answering machines. And after you leave a message, it'll take them up to three days to return your call. And if you're not available when/if they decide to call you, you'll go through the same process over and over.
This place has terrible customer service. They have a switchboard operator who always answers, but you'll never get anyone to answer the phone after she connects you to the person or department you need to speak to. All you get are answering machines. And after you leave a message, it'll take them up to three days to return your call. And if you're not available when/if they decide to call you, you'll go through the same process over and over.
DO NOT USE THIS COMPANY!! They sent me a disposable unit, and I was unable to complete the 2 test because of medical reasons. They sent no information about returning it or any return envelope. They first called and told me I needed to complete the test because someone else could use the unit. I couldn't. Then they sent a letter and told me they filed $5000 felony theft charges on me for the device. I drove the disposable unit to their office in Ft. Worth and they refused to take it back because it is a disposable unit that ... read more
Frequently asked questions about Texas Medical Diagnostics
How is Texas Medical Diagnostics rated?
Texas Medical Diagnostics has a 4.5 star rating with 649 reviews.
When is Texas Medical Diagnostics open?
Texas Medical Diagnostics is closed now. It will open tomorrow at 9:00 a.m.
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