Texas Medical Diagnostics

Mike Hsu 

on Google

a week ago

My initial experience with Texas Medical Diagnostics related to scheduling and billing over the phone is terrible. I have been trying to schedule an appointment with Texas Medical Diagnostics, and it has taken over 1 week of back and forth. I send emails with no response, but they keep emailing and texting me about scheduling, almost to the point of spamming. When they call, they don't leave voicemails, or are unclear. I finally got a hold of their front desk and many of them have less than pleasant attitudes related to this... read more

LaLa Lee 

on Google

a month ago

They take up to two weeks just to schedule an appointment. I've been playing phone tag for over two weeks, and no one answers when I select option #2 to set a date—it goes straight to voicemail every time. The way they run their business is extremely unprofessional and borderline unethical. I just want to get the test over with so I don't ever have to deal with this facility again. (Check your voicemail!) 

Tarl Benoit 

on Google

a month ago

No one answers and I leave a message and return phone call. Will be finding somewhere else. 

Sheena Williams 

on Google

2 months ago

My mother called the Fort Worth location on Terrell Avenue multiple times, got to speak with someone each time, then mysteriously was hung up on multiple times. When she was able to really speak to someone, my mom requested to reschedule her appointment numerous times. Whoever she was speaking with seemed to not be able grasp the concept that my mom did not want to cancel her appointment. The person just kept telling my mother that she would be charged a $250 cancellation fee. My mother did not receive any reminders of her a... read more

Daniel Wells 

on Google

3 months ago

Almost feels like a scam. Called the whole week before my scheduled appointment to reschedule. I got put on hold for 20 minutes and then was hung up. I called multiple times a day every day and so did my wife. We left messages and weren’t answered. The day before my appointment I received a text saying that if I cancel at this point I will owe a $300 cancellation fee. $300! After trying to reschedule at least a week in advance. I called (they surprisingly answered) and was told given the circumstances that they would waive t... read more