Texas Health Presbyterian Hospital Allen: Emergency Room

Adi Moon 

on Google

5 days ago

Please do not take your loved ones here. ER staff is judgmental, unprofessional and DOES NOT CARE. Nurses will sit at their station and talk crap about you instead of doing their jobs. These people are not medical professionals, they’re a joke. The only courteous nurse was the one admitting us to the hospital after being cleared from the ER. I wish I remembered her name.. she was the only emphatic person. 

Adi Moon 

on Google

6 days ago

Please do not take your loved ones here. ER staff is judgmental, unprofessional and DOES NOT CARE. Nurses will sit at their station and talk crap about you instead of doing their jobs. These people are not medical professionals, they’re a joke. 

Brittney Wood 

on Google

6 months ago

Horrible ER experience. I was referred by my OB office for possible ectopic pregnancy April 2024. The staff was rude and acted like I was an idiot for coming in. I never once saw a doctor. Was told everything was fine even though my HCG levels were up and down and they could see that in their system. The baby was never found on ultrasound and I had to have a D&C a few weeks later. After paying double what I was quoted for these visits, after insurance, I have now received a bill from a debt collector for an additional $200+.... read more

Brittney Morales 

on Google

6 months ago

Horrible ER experience. I was referred by my OB office for possible ectopic pregnancy April 2024. The staff was rude and acted like I was an idiot for coming in. I never once saw a doctor. Was told everything was fine even though my HCG levels were up and down and they could see that in their system. The baby was never found on ultrasound and I had to have a D&C a few weeks later. After paying double what I was quoted for these visits, after insurance, I have now received a bill from a debt collector for an additional $200+.... read more

George R 

on Google

6 months ago

*** Took BLOOD And NO RESULTS*** When I asked THEY Said Everything GOOD******Nothing on MY CHART ** I recently visited the ER and was deeply disappointed by the experience. The staff displayed a lot of bad attitudes and seemed to lack any care or compassion. To make matters worse, there were beds lined up in the hallway, which was quite disheartening. It’s truly sad to see how people are being treated in such a critical environment. If you want to take further action, you might consider reporting your experience to the hospi... read more