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Texas Farm Bureau Insurance Company
- Insurance
- Boerne, TX
About this business
Location details
1 Sisterdale Rd, Boerne, TX 78006, Boerne, TX, 78006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We filed our first-ever homeowners claim with Texas Farm Bureau after our water softener caused water damage in our garage and office. We contacted the carrier early, tried to follow the process, and acted quickly to prevent further damage. It took almost 2 months to get the claim resolved. When we escalated to management simply trying to understand the payment and mitigation invoice dispute, the response felt dismissive and certainly not customer-focused. We were told that approved vendor options had been offered and declin... read more
Everyone is very helpful and very nice.
I tried calling the TFB office in Boerne several times to switch out our policy to Kendall county and to add homeowners insurance to our auto and umbrella policy we already have with TFB. However, I refuse to do business with a company that requires you to press this number and then that number then another before even getting to a human…. Which I never got to and so it just hung up on me. So now we are looking for an insurance company to switch over to where customer service actually matters.
This is the best insurance company in Boerne! They never give me any trouble, are always great with answering any questions or concerns.
Without a doubt, the best insurance company I've had the opportunity to be with. Spent over 22 years with USAA, but switched to Farm Bureau, who does an exceptional job providing adequate coverage to fit our needs in addition to two teenage drivers. Couldn't be any happier. Filed two claims for accidents over the last seven years, claims process couldn't have been easier. The entire office staff; Susan, Espy, Erica and Michael will meet your needs and exceed your expectations. Buying insurance is never fun, but I can't imagi... read more
Frequently asked questions about Texas Farm Bureau Insurance Company
How is Texas Farm Bureau Insurance Company rated?
Texas Farm Bureau Insurance Company has a 3.6 star rating with 20 reviews.
When is Texas Farm Bureau Insurance Company open?
Texas Farm Bureau Insurance Company is closed now. It will open tomorrow at 8:00 a.m.
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