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Texas Farm Bureau Insurance Company
- Insurance
- Caldwell, TX
About this business
Since 1952, Texas Farm Bureau Insurance has been protecting members' moments - the big, the small, and the everyday.
Location details
1266 TX-21, Caldwell, TX 77836, Caldwell, TX, 77836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They ONLY like to communicate with customers while trying to earn your business, but when you have a question, it's radio silence. I absolutely do not recommend the Burleson County office. I have been emailing my agent to discuss adding homeowners for months, and it's like he doesn't want any new business. Does not return calls or emails. I even tried another agent in this office via phone and email and have received ZERO response.
Overall, the coverage and pricing are great. However, the lack of urgency and communication from this particular office—including interactions with the agency manager—has been extremely disappointing. Additionally, the constant turnover of agents makes it difficult to build trust or receive consistent service. If I were rating based solely on service, I would give zero stars.
Best insurance company I have ever used, great people and service
Worst insurance company ever! I need a resident policy and they take more than two days to make it happen. Almost caused me to lose my lease. Apparently the agent is too busy doing meetings. 1 year update: I renewed my policy and they were supposed to send the confirmation page to the leasing office almost a month ago. They still have not done it and once again, I have to go through this again. This is ridiculous.
Friendly staff and good service
Frequently asked questions about Texas Farm Bureau Insurance Company
How is Texas Farm Bureau Insurance Company rated?
Texas Farm Bureau Insurance Company has a 2.8 star rating with 6 reviews.
When is Texas Farm Bureau Insurance Company open?
Texas Farm Bureau Insurance Company is open now. It will close at 5:00 p.m.
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