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Texas Farm Bureau Insurance Company

3.4

About this business

Location details

1105 Eikel St, New Braunfels, TX, 78130, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.415 reviews
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Haley Alexander's profile image
Haley Alexander 
on Google
2 weeks ago

So disappointed and stressed by the loooong, arduous communication process with my 20-something agent here. After a storm tore down my fence, damaged our roof, hail-damaged our deck and ripped paint off our home. Of the month & 1/2 I've been working on my case, with no resolution as of yet, Luke Biggs has been out of office for a total of 2 &1/2 weeks. Unreachable. I do not feel taken care of, nor that my years of being a customer matter in the slightest. They've found a way to slither out of miscommunication they gave me on... read more

Ceci's profile image
Ceci 
on Google
3 months ago

Never responded 

Brenda Gutierrez-Luke's profile image
Brenda Gutierrez-Luke 
on Google
10 months ago

Be cautious with this office. They make mistakes and fail to document important information on your account. We paid our insurance for September, with fees of $40.00 waived due to a miscommunication between them and our bank. Despite that, we then received a cancellation notice dated 09/27, letter dated 10.02, received the letter 10.08!! Meaning we unknowingly drove around without insurance for a week even though we had full coverage! The representative we spoke with didn't record any notes on our account, and we also paid t... read more

Dave M's profile image
Dave M 
on Google
10 months ago

Helped my parents with a claim issue - excellent and professional service! 

Anisleydis Hernandez Cruz's profile image
Anisleydis Hernandez Cruz 
on Google
10 months ago
View all google reviews

Frequently asked questions about Texas Farm Bureau Insurance Company

How is Texas Farm Bureau Insurance Company rated?

Texas Farm Bureau Insurance Company has a 3.4 star rating with 15 reviews. 

When is Texas Farm Bureau Insurance Company open?

Texas Farm Bureau Insurance Company is closed now. It will open on Monday at 9:00 a.m. 

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