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Texas Comfort Air
- Contractors
- Taylor, TX
About this business
Our founder and owner, Mark Scarborough, is a native of Taylor, Texas, and grew up in the HVAC industry. Working in a small company gave Mark the liberty to learn both the craft of HVAC service and the business aspects of the industry. He has over 10 years of experience in the industry, which includes working on many commercial and new construction projects with business leaders such as Yates Construction, Pulte, Embree Group, Ebco, The Allen Group and Naft Construction. His experience is what makes him so good at his job.
Location details
114 N Main St, Taylor, TX, 76574, United States
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AC went out on our system and I contacted Texas Comfort Air since they were the ones to install our system in our new home build on a weekend and was told 294 + additional 100$ for on-call over weekend for servicing. The system is about 2 years old and still under warranty. I called their 24/7 number since it went out on a Sunday and we got scheduled for a tech to come out same day. Technician came out, He spent about more than 1 hr checking the gauge and capacitor and cleaning the outside system with pressure washer. He kep... read more
Terry was a great A/C technician with very professional customer service. He communicated clearly the issues and solutions available. As he completed the work (in a timely fashion), he relayed his steps and his progress. In short, cool tech; cool house! The contactor part replacement cost me $580. That is beyond the top price shown to be expected in the picture attached.
Ryan was such a a pleasure to deal with and much appreciated for his ability to quickly diagnose the problem and easily educate me on the process so that I was comfortable with his effort. Very trustworthy individual! Very happy with my decision to use Texas Comfort Air in my new build construction and in its further maintenance.
Excellent service and great prices
UPDATE: The people at TCA did contact me via text and sincerely apologized for the issues I had and offered a full refund. The apology itself was very sincere and very much appreciated. I respect that not only did they completely take responsibility and owned up to the mistakes and issues, which is EXTREMELY rare nowadays, but followed up by offering the complete refund. They also promised to do further internal changes to reduce the chances of this happening in the future. As I had told the woman over the phone during this ... read more
Frequently asked questions about Texas Comfort Air
How is Texas Comfort Air rated?
Texas Comfort Air has a 4.5 star rating with 210 reviews.
When is Texas Comfort Air open?
Texas Comfort Air is open now. It is open 24/7.
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