Texas Children's Hospital West Campus Emergency Center

Myrna Matthew 

on Google

4 days ago

This is the worst place! The staff is horrible! U will be waiting here for a ridiculous amount of time! No one will give you an update. For an emergency room nothing is emergent here at all! If ever there is an emergency i will never bring my child here again! 

Alissa (Allie) 

on Google

6 days ago

2 visits totaling about 17 hours together and still no answers on what's going on with my little one.... Only ran a couple of tests during that time and gave no help. It took asking for a patient advocate to even get any type of answer. If you have an emergency I definitely don't recommend here. 

Parth Patel 

on Google

a week ago

As a children’s hospital, this place should be ashamed of itself, especially the director who oversees the triage area in urgent care. The staff was rude when I simply asked about the wait time, and it took over four hours just to be checked. The first thing they asked for was patient information and insurance, even though I had already provided it. Not once did anyone ask how old my newborn was, what symptoms she had, or even check her vitals before making us wait. Their attitude was nothing but sighs and frowns. When I tol... read more

soumya 

on Google

a month ago

I am never going to come here . They should Name this as slow care center instead of emergency room. I don’t know they even know to work in an emergency center. My 2 month old had fever . I waited for 4 hours to just start his lab work and tests. This is ultimate bizarre . If you love your kids avoid going here. It’s waste of time. Reply to the comment by the owner- We went to ER because our pediatrician said it’s needed to get evaluated. And this was not the first time it had happened like this whenever we had brought our o... read more