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Texas Children's Hospital West Campus Emergency Center
- Healthcare
- Houston, TX
About this business
Location details
18200 Katy Fwy, Houston, TX, 77094, United States
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The service is terrible; they kept us waiting for nearly two hours just to attend to us. Absolutely awful service.
My daughter had a really bad fever and when we came here the nurses were nice but when we started to wait for the doctor we waited 3 hours, my daughter was crying because her stomach was hurting. Staff came and we asked them where is the doctor they said they will ask but no one came to help. Worst place I've been to.
It took 5 hours for us to be seen, all the bad reviews and nothing has been done. All they do is comment back saying “please call us” no, the reviews are already telling you what the problem is and nothing is fixed. There is no reason why another child next to us who had a broken arm had to also wait 5 hours. They need a better system. The front desk lady kept rolling her eyes at people who asked questions, its understandable that you’re irritated with people but that is just not professional at all.
Frequently asked questions about Texas Children's Hospital West Campus Emergency Center
How is Texas Children's Hospital West Campus Emergency Center rated?
Texas Children's Hospital West Campus Emergency Center has a 1.8 star rating with 218 reviews.
When is Texas Children's Hospital West Campus Emergency Center open?
Texas Children's Hospital West Campus Emergency Center is open now. It is open 24/7.
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