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4521 S Hulen St #200, Ste 115, Fort Worth, TX, 76109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
By far the most rude customer service in all departments. You call for help and it seems like you’re doing them a disservice. What a joke. If you’re lost they treat you like you’re an idiot. Truly who is hiring these people !
I'm going to put in the comments right now that the department where you work doesn't have the level of service to treat people properly. You'll see, I've been paying my loan there for years, and you're just chatting with the guy who came in and the other useless one who doesn't even know how to turn on a computer.
Excellent service and communication I would consider this my home bank. (Not the best front desk service) but the process on everything else is just simple as long you have everything they need, to follow your paperwork. I been recommending this place to my friends and family members to do their home refinance.
Definitely would not recommend this place. These people will tell you one thing and then change it up. They will not give you any option to try to assist during these hard times besides hiking up that monthly mortgage payment. Greed at it's best!!!! Update: sent them an email on June 30 and still no response. They only speak to their customers when the payment is overdue and will not answer any questions or concerns
Texas Bank Mortgage has a 3.4 star rating with 96 reviews.
Texas Bank Mortgage is open now. It will close at 5:00 p.m.
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