Texas Appliance

Angela F. 

on Birdeye

4 years ago

We spent EXACTLY $8,650.69 with Texas Appliance in June 2020 because we are building a new house and they came recommended from a builder friend of ours. We anticipated needing our items by September but due to COVID-19 and needing measurements for the cabinet shop it was recommended that we go ahead and order everything early. Everything arrived to their store that we ordered and they called every month to see if we wanted our items delivered. We would tell them not yet but it wasn't until we decided to have things deliver... read more

Ryan M. 

on Yellow Pages

6 years ago

I went to Texas Appliance in Arlington to buy a refrigerator, and received a nice discount when I was enticed to participate in their Texas Two-Step special, also purchasing a mattress to qualify for the discount. Got the fridge, it didn't work. After multiple tech visits, 4 separate refrigerators delivered (all faulty), and 4 months later, we got a refund from GE minus the discount. Basically the discount I received was swept out from under us due to a faulty product, and neither GE or Texas Appliance would make it right in... read more

L J. 

on Yellow Pages

9 years ago

These people are super friendly and helpful when you are ready to buy... but when the appliance breaks or doesn't work out... they are horrible to deal with. Take your money elsewhere. We bought 3 new appliances, and the built in microwave we bought turned out to be way too big- the measurements were right, but the handle, depth, etc was much larger than what we had imagined. They charged us a 'restocking fee' to return the dang thing 1 week later. The microwave was never even taken out of the box, but it had to be "restocke... read more

enantz 

on Yellow Pages

13 years ago

I am a little amazed. After logging on and reading the reviews left by others I can't believe this is the same Texas Appliance me and my family have purchased from for years. We just went to the new Hurst store to purchase a new dishwasher. Our salesperson was very nice and extremely informative and caring. She helped us select a new KitchenAid dishwasher and they had it in stock and were able to deliver and install it the very next day. The installer did a fantastic job. He was very polite and respectful. Overall the experi... read more

eclark 

on Yellow Pages

13 years ago

TERRIBLE CUSTOMER SERVICE!!!! Purchased a microwave from Texas Appliance and had it installed. The next day I discovered it was defective. I spoke to Mr. Etling. I asked for a new one and was advised that I need to contact a service company. I asked if I could return the microwave and was told no. BUYER BEWARE.... YOU MAY END UP WITH A DEFECTIVE PRODUCT IF YOU PURCHASE IT FROM TEXAS APPLIANCE AND IF THERE ARE PROBLEMS.... YOU'RE ON YOUR OWN!! 

flight 

on Yellow Pages

13 years ago

You Buy It,,,,,It Is Yours, Even if it is broken right out of the box. Buyer BEWARE