Tesla Service Center

Joseph Rosario 

on Google

a year ago

Had to drop my car off for maintenance. The process was quick and easy. I dropped my car off, went inside to pick up my loaner key, and was gone in less than 5 minutes. I was even able to pick up my car after hours with no hassle. Just dropped the loaner key off in their dropbox and took off in my own car. Quick and painless experience. 

Analilia Gregg 

on Google

a year ago

Incredible service! We misread our service date and showed up on the wrong date! Matt, knowing we had traveled 2 hours to be there, graciously fit us into their schedule to have our car serviced!! We had recently been to the Castleton location and had been very displeased with the service. But Dustin, here in Toledo, was awesome! Our issues were pretty subtle and difficult to duplicate in a simple test drive but Dustin did everything he could to diagnose the issue rather than write it off as nothing. He was very communicativ... read more

Pete 

on Google

a year ago

I opened a service ticket under the guidance of Tesla corporate customer service, I completed the request while still on the phone with customer service and they told me what to say and do. Once the service request was opened Toledo service decided to close my request with no response and then when I asked why… they deleted the service ticket all together. Very unprofessional and frustrating. Do better. 

Ryan Buckenmeyer 

on Google

2 years ago

Matt & Dustin were outstanding in my most recent service experience. I won't bore with the details of the service, but I will highlight that they were both incredibly professional & knowledgeable as we worked through a very specific issue I was having with my Y. Well done & I wouldn't hesitate to use this service center in the future. They really went above & beyond to make this a positive experience and solve the issue. Thank you to you both!