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Tesla Service Center

3.7

About this business

Location details

901 Gilman St, Berkeley, CA, 94710, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
Sun8:00 a.m. to 4:30 p.m.
3.7253 reviews
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Tianna M-R's profile image
Tianna M-R 
on Google
6 days ago

I came here several months ago and it was great. Bustling but efficient. The estimated time of completion was a day but they did it in an hour. I qualified for a mobile service but they no longer have weekend times and I work at a place that isn't accessible to outside vehicles. So I had to come back here. This time it was empty of techs and empty of waiting customers. And for something that should have taken 20min, I was told it would take 2 days and I would be given a loaner car. They said they're short on techs. All well ... read more

Antonio Rodriguez's profile image
Antonio Rodriguez 
on Google
2 weeks ago

I visited the Tesla Service Center because I had an issue with my subscription service, but was told they don’t handle that. I had already tried resetting the system using the steering wheel buttons, but after the reset, only my rear camera would display in reverse—not the side cameras. While I was at the service center, I remembered this camera issue and mentioned it to the person at the front desk. I explained I’d already done a reset and now only the rear camera was showing. He told me I’d need to schedule an appointment,... read more

Jason Toy's profile image
Jason Toy 
on Google
3 weeks ago
Steve Collier's profile image
Steve Collier 
on Google
3 weeks ago
Bree's profile image
Bree 
on Google
4 weeks ago

Absolutely terrible customer service. I came in needing a quick solution and was passed around with no clear communication or time frame. What started as a simple range issue turned into over an hour of waiting, unexpected charges, and zero accountability. Jennifer, the rep assisting me, was dismissive and argumentative instead of helpful — talking at me instead of working with me, despite me expressing I had limited time. There was no supervisor available, and no one offered real solutions, just back-and-forth excuses. Tesl... read more

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Frequently asked questions about Tesla Service Center

How is Tesla Service Center rated?

Tesla Service Center has a 3.7 star rating with 253 reviews. 

When is Tesla Service Center open?

Tesla Service Center is closed now. It will open at 8:00 a.m. 

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