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811 S San Fernando Blvd, Burbank, CA, 91502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Michael at Tesla service in Burbank is my #AutoCareHero. I don't know how he remembers my name every time I randomly walk in without an appointment!?...🤷♂️... but he does! ) I'm NOT suggesting you don't make an appointment, (PLEASE do) but sometimes I get a warning message or something concerning & I think I might have a little automobile-hypochondria! I'm just saying, the staff overall is supremely carrying and helpful and Michael B., specifically might be a human angel! Thank you sir for always being so patient with me. ... read more
ridiculous. Tesla talks you through 15 miles of navigation to this place...and they have a sign saying they have closed...3 hours earlier than their hours say on the door, building, website. Any help or Service for these cars (we have 2) is pretty much "self serve, you're on your own buckos"
This was the worst service experience. The managers were unprofessional and rude. They said no problems were found and refused to perform the repair. Very disappointing and unacceptable for Tesla standards.
This was the worst service experience. The manager Michelle , was extremely unprofessional and dismissive. They claimed no problems were found and refused to perform the repair.
Absolutely BEST service experience I've ever had in 30 years of owning cars. I pulled right in with only 1 person ahead of me in line at my 3 pm appt. time. Mark knew why I was there and checked me in. He was patient, helpful & got me a loaner vehicle right away. They had my vehicle for just two days & the rear motor was replaced, the front motor was re tethered down, preventative, and they checked my tires, the tracking alignment & replaced a sensor that they didn't like the error messages from. Total cost: $0. Manny hel... read more
Tesla Service Burbank has a 3.4 star rating with 139 reviews.
Tesla Service Burbank is closed now. It will open at 8:00 a.m.
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