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Tesla Service
- Westmont, IL
About this business
Location details
50 W Ogden Ave, Westmont, IL, 60559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Nice people
Stay FAR AWAY from this service center. Worst customer service experience I’ve ever experienced. Even from the manager, Matthew. “This is painful” he said after I asked him a simple question on the “service” they provided. I was told before my appointment that all my tires would be checked but once I was there, they only checked the one with the issue and said that it would cost me if they were to inspect them all… I left a survey which led Matthew to call me and which now has led me to leave this review.
Worst repair service and zero customer service. The management at this location sucks!
I purchased a brand new part from them. Installed in the car. It was a trim piece that all I used were my hands to replace. Right after replacing the protective cover from the part I noticed the part had a little scratch on it. I went back to Tesla to have the damaged part replaced and they said they are not responsible for the part being sold damaged.
I took my Model S in for service. They gave me a full run down on what was done on it prior to me owning it. Everyone was cool calm and easy to talk to. Got me I. And out in 2 hours. I’ve seen the negative comments. When cars break or need service it can be frustrating however, everyone here is here to help. Don’t take that frustration out on them. Come with a good attitude and treat them like people. Respect gets respect at the end of the day. Very happy with this service center and this is where I’ll continue to get work d... read more
Frequently asked questions about Tesla Service
How is Tesla Service rated?
Tesla Service has a 3.2 star rating with 66 reviews.
When is Tesla Service open?
Tesla Service is closed now. It will open at 7:00 a.m.
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