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Tesla Collision Tempe
- Tempe, AZ
About this business
Location details
7015 S Harl Ave, Tempe, AZ, 85283, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The team, including Alina, Sarah and Brett and the technicians that worked on my Model Y, completely corrected the poor fit and air leaks around the driver's door, which several other repair facilities had been unable to fix. They were all very pleasant to work with, and responsive and proactive in communication. Excellent job!
Final update and summary: Summary first: ***If you are offered a white Model Y loaner, I strongly suggest you inspect before leaving and don't be afraid to speak up if you are not happy. It's very possible the car is as unsafe as it seems.*** Overall the service center itself was exceptional through the whole process and I'm very happy with the work. It **would be a 5 star review** other than the front desk/loaner experience (see below for more detail). Update 4: While I was waiting for my vehicle upon pickup I spoke with an... read more
Update 3: Well the Model X loaner was a much better experience for the few days I had it. I'm eager to pickup my vehicle tomorrow as it being charged and prepped tonight. As long as all the repairs are completed as expected, I will keep my review at the now 4 stars. I still have to dock a star for even trying to make me drive the original junker that was literally falling apart. Update 2: Fortunately I was able to get a hold of someone and get a new loaner that isn't falling apart. It was a waste of 90 minutes of my time hav... read more
Update 2: Fortunately I was able to get a hold of someone and get a new loaner that isn't falling apart. It was a waste of 90 minutes of my time having to drive all the way back again and swap the car, and I'm frustrated they even have the other in the road, but at least this one is working well. Let's hope all works out with the repairs and I can continue to increase this rating. Currently moving from 1 star to 3. Update: I've received update from the service center about the status of the vehicle. They are working on it an... read more
I Leased a used 2022 Tesla Y Performance and on delivery it had some damage. The car was wonderful so I figured they'd make it right. I was told it would be covered for repairs so I set an appointment. I ended up having to wait over 2 months for a loaner which is fine I guess. But the loaner was the jalopy of Tesla. The front axle mount was loose so it clicked when changing between regen breaking and accelerating, it stunk like dirty feet, the windshield wipers hardly worked and it was raining when I picked up the car, the a... read more
Frequently asked questions about Tesla Collision Tempe
How is Tesla Collision Tempe rated?
Tesla Collision Tempe has a 3.9 star rating with 123 reviews.
When is Tesla Collision Tempe open?
Tesla Collision Tempe is closed now. It will open tomorrow at 8:00 a.m.
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