Terry Family Plumbing

Weston Jefferson 

on Google

a day ago

The pressure line to my hot water heater burst, and i was worried about water damage and losing hot water. i called a few plumbers, but no one could come out soon. Then i reached Terry Family Plumbing that evening, and they got me scheduled for the next morning. landon and avery called before arrival, showed up on time, checked the issue carefully, and explained the best repair in simple terms. They found that replacing only the pressure line would not fully solve the plumbing problem, so they also installed a new hot water ... read more

selena watson 

on Google

2 days ago

If you want a plumbing company that really listens, shows up for urgent issues, and does not push repairs or parts you do not need, this is the team to call. They are reasonably priced, but the service feels far above what you might expect. They have been my go-to plumbers for years after I had less reliable experiences with other plumbing companies. They arrive when promised and take time to explain the plumbing problem and the repair options in clear detail. That matters to me because I want to trust the people working on... read more

Herbert Blair 

on Google

3 days ago

After moving into our home, we ran into trouble with a tankless water heater after a short time. I called several plumbing companies, but no one seemed experienced with that type of water heater repair. Then I was referred to a local plumber and had the pleasure of working with John. He is a great example of what real customer service should be. After the recommendation to use my home warranty, I moved forward with their plumbing team and had a new unit installed the very next day. What started as a frustrating process quick... read more

Casey Villa 

on Google

5 days ago

Our sewer line backed up and started overflowing into the basement, so we needed a plumber fast. Within an hour of my call, the crew arrived, got everything set up, and used hydro jetting to clear out all the roots from our old clay sewer pipes. They also ran a camera scope through the full line so we could watch and confirm everything was flowing properly. A different plumbing company had told us before that the clay line was cracked and would definitely need replacement, but that turned out not to be the case. After a car... read more

yesenia glenn 

on Google

6 days ago

After we bought our home in New Braunfels, we ran into a plumbing and gas line issue within the first couple of days and needed help fast. Terry Family Plumbing sent avery out the next day to inspect everything, and he quickly found the problem and explained the repair in simple terms. We needed a new hot water heater installed, and the gas piping had to be replaced and rerouted from the boiler area to the kitchen to make the system safe and working right again. A few days later, john came back and completed the whole job w... read more