Terry Family Plumbing

Johnathan Ramirez 

on Google

a week ago

We were very happy with the work Terry Family Plumbing did on the repair and replacement of a cast iron sewer line in our home and garage in New Braunfels. It was a large plumbing job, and everything was handled in a professional way from the first camera inspection to the final concrete patch work. Earl and his crew were easy to work with, kept every promise, and made the whole sewer repair process much less stressful. They showed up on time, were polite, and explained each step clearly before starting. We also appreciated ... read more

Melissa Short 

on Google

a week ago

We had a full home repipe, which meant opening the walls near each toilet, shower, sink, washing machine, and water heater. Harrison clearly explained the whole plumbing process, went over the best ways to reach each fixture, and took time to listen to my questions and concerns. He gave helpful suggestions that made sense for both cost and appearance, and everything was explained in a simple, professional way. Out of the estimates I received, this one offered the best value, and I felt confident moving forward because the te... read more

C Dorsey 

on Google

2 weeks ago

Amazing service from start to finish. I needed fast help with a shower valve repair late at night in New Braunfels, and a plumber arrived in about 30 minutes. My sister called to let me know the shower would not shut off while I was at work, so I rushed home and saw right away that I needed a professional plumber. I was very thankful they were available even at midnight and ready to handle the plumbing issue without delay. Avery was professional, polite, and easy to talk with. He quickly diagnosed the shower valve problem, m... read more

Elias Quinn 

on Google

2 weeks ago

what a great plumbing experience from start to finish. the woman who answered my call was very friendly, and she kept me updated with texts and an email to confirm the appointment. landon showed up right at the start of the service window, was very polite, and got to work on the faucet repair right away. he also shared some helpful tips about the faucet warranty and explained things in simple terms. the repair was finished in about 10 minutes, and i was pleasantly surprised that there was no charge. he said it just would not... read more

George Henry 

on Google

3 weeks ago

I had a plumbing leak in my upstairs bathroom, and water was dripping down into the kitchen. I was pretty stressed because I had friends visiting and more coming soon, and I was worried we would not be able to use the shower. I called several plumbers and could not get anyone out quickly, but Terry Family Plumbing listened to my situation and had someone here within a couple of hours. Earl was excellent. He quickly checked the bathroom plumbing, found the problem, and made a temporary repair so everything would keep working ... read more