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Terry Cullen Southlake Chevrolet Service Center
- Automotive
- Morrow, GA
About this business
Location details
1250 Battle Creek Rd, Morrow, GA, 30260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Where do I begin, first and foremost I want to say that D’Mario in the service department is great. When it comes to the actual mechanics, they always drop the ball or something always falls through the cracks. Parts not being ordered that I asked for, oil changes taking days on end after a night drop off, my requests are not fulfilled and then we run into issues there. It’s always apologies for the lack their of. I loved coming to Terry Cullen but over the past 3 years it has went downhill.
My vehicle was left there overnight for my next day's 8 am appointment. However, the service inspection for the 2 minor issues I needed addressed were never completed. I received a message later in the evening on the day of my appointment stating that my vehicle would need to kept for an additional 3 days for the inspection to be completed. That didn't include any repair timeframe. 4 days (Fri-Mon) for a service inspection is ridiculous!
Frequently asked questions about Terry Cullen Southlake Chevrolet Service Center
How is Terry Cullen Southlake Chevrolet Service Center rated?
Terry Cullen Southlake Chevrolet Service Center has a 3.9 star rating with 130 reviews.
When is Terry Cullen Southlake Chevrolet Service Center open?
Terry Cullen Southlake Chevrolet Service Center is open now. It will close at 7:00 p.m.
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