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Terros Health - Stapley Drive Integrated Care & LADDER

2.6

About this business

Location details

1111 South Stapley Drive, 1111 S Stapley Dr, Mesa, AZ, 85204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
2.6156 reviews
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Fernando's profile image
Fernando 
a month ago

I often don’t approve of Terros, especially the likes of Terros Enclave in Tempe and Maverick House in Glendale, but I actually appreciate how they allow homeless people to sleep and seek refuge there. Way to show solidarity and support for the most vulnerable in our community! Go Terros! 🫡✊🏽🏩💙💯 

Carissa Kerr's profile image
Carissa Kerr 
2 months ago

Rough start to initiate a treatment plan. Played phone tag and missed a visit during the first week or so. Once I finally had my 1st appointment and met my ‘recovery coach’, I learned he is a peer in recovery which is always nice since they really can empathize with you and do. My coach waited for me without a single complaint although I was late and stressed out. He seemed passionate about helping me get back on track and he was a real person. By that I mean when he spoke to me it wasn’t like he was reciting the pledge of a... read more

Jemina Rios's profile image
Jemina Rios 
2 months ago

Sadly after COVID they just haven’t been the same. They say they will prescribe you medication. The medication they send to the pharmacy is for a completely different health issues. I had to refuse multiple medications for the pass three years. I did have a break from them from summer 2024 til the summer 2025. I went back in hopes of getting better care, but it was worse. I asked if I can switch to a male doctor. They told me, there were no male doctors. So I switch doctors back to the doctor whom was helping me in 2024. But... read more

Jamie G's profile image
Jamie G 
3 months ago

Every time I need to call to schedule an appointment, or ask about a prescription, or request a refill, I need to call upwards of 15 times a day just to get through to somebody. They rarely respond to voicemails. This is a monthly occurrence, as my meds are a controlled substance that can't just be refilled automatically. It's been really stressful, as I have no real way of knowing whether I have to skip a dosage to stretch it out, or to keep taking it just to function. As for prescriptions: dosing instructions have been ver... read more

S G's profile image
S G 
3 months ago

I was going to change my services over to Terros Health. I was unable to complete my intake paperwork online, due to my inability to access both links within the patient portal. Both lead to a 404 error link, so how can I authorize that I've received electronic copies? After stating this very simplistic issue, a scheduler continued to ask me the same information, that I explained multiple times. Then, tells me I can check-in early and screenshot all the paperwork. There is no guarantee I would have received all the documents... read more

Frequently asked questions about Terros Health - Stapley Drive Integrated Care & LADDER

How is Terros Health - Stapley Drive Integrated Care & LADDER rated?

Terros Health - Stapley Drive Integrated Care & LADDER has a 2.6 star rating with 156 reviews. 

When is Terros Health - Stapley Drive Integrated Care & LADDER open?

Terros Health - Stapley Drive Integrated Care & LADDER is closed now. It will open tomorrow at 8:00 a.m. 

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