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Tennessee Water Technology
- Water Filtration
- Louisville, TN
About this business
Tennessee Water Technology is licensed in the testing and treatment of water through the Tennessee Department of Agriculture Division of Water Supply. Since 1980, Tennessee Water Technology has tested and treated water through several different reputable water treatment systems. Our number one priority is providing East Tennessee with the best quality water.
Location details
902 Lakemont Dr # B, Louisville, TN, 37777, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today A.J. , Aaron ***** came to maintain our “Reverse Osmosis” filtration system. He answered my questions & explained things I had forgotten. He is personable, professional & efficient. He is an exemplary representative of Tennessee Water & Air. Would highly recommend this company & this person ! Margo *
Business response:
Thank you for your kind words and for sharing your positive experience with us! We’re thrilled to hear that you’re loving your system and that AJ provided excellent service. It’s great to know that he took the time to explain things throughly and address your questions. Our team takes pride in being courteous and ,professional, and we’re delighted that this was reflected in your interaction. Thank you for being part of the Tennessee Water & Air Technology family!
I had the pleasure of meeting Joe, who tested our water and gave us a lot of information and resources about water quality in the area. He was informative, professional, and on time to the appointment. When it came time to installing our unit, the team sent was great. Bailey and Andrew were on time and did a great job cleaning up after the installation. Highly recommend this company.
Business response:
Thank you for the glowing review, ****! We are grateful for your kind words and overjoyed to know that we have exceeded your expectations. Thank you for choosing us and welcome to the Tennessee Water & Air Technology family!
Excellent installation and professional technicians. Very knowledgeable and provide insights into water filtration.
The system we bought has not worked as advertised and promised since day 1. They have been out several times to work on it and it still doesn’t remove all the hardness out of the water. Now they have part of the system and our water isn’t being treated at all. The owner has been no help and says it’s not his fault. Well you sold the system and it doesn’t work I want my money back. We don’t want to deal with service techs coming over to the house again and again. ( the service techs are really nice people this isn’t about the... read more
Business response:
After multiple lengthy discussions between Mr. *****and the owner, Larry ***** on 1/26/2024, a solution was reached and our service tech is scheduled to arrive at Mr. ******home on 1/29/24 at 1:00 to relocate the refiner.
I purchased a Hague Water Max Water conditioner from this company in Nov 2022. Its a water conditioning appliance, i have 2 containers sitting in my garage one is for salt, the other is the mechanical parts, motor, and tank, they do not take up a lot of room. The system is a home water conditioner, it's main purpose is to remove hardness, and make your water soft, and clean, you would have to do the research to find out if you need this. It also came with a Reverse Osmosis Appliance that is installed under my kitchen sink, t... read more
Business response:
Our service technician was dispatched to the ******** home to replace a tank that was leaking. The service call did not address a bad motor. The Hague warranty on the 3BAQ tank is 25 years, however, the warranty information specifically excludes shipping cost and labor. When the customer received the bill and called the office, the service manager explained this to them. When the customer became upset, the accounting department mailed a new invoice for the cost of labor only, excluding the shipping cost. We feel that we acte... read more
Same "2nd Notice" postcard as the rest. There is zero mention of what they do, just a misleading letter about a "parcel for you" This is such a sleezy dirty marketing approach. It speaks volumes about a company that this would be their approach.
I got the same scam Larry got. A postcard in the mail that says "2nd Notice." And specifically says they have a "parcel to deliver for you." It even has a fake "parcel number." Googled it and it's 100% a scam. The news article said to report to the BBB and the police, so I'm here first and going to the police next.
Business response:
We apologize for any inconvenience Mr. ****** I can assure you we have been a reputable business serving our 20,000+ customers in Knoxville and surrounding areas since the 1980s. We are currently working on updating our marketing strategies. If you have any questions or concerns, please feel free to give us a call at (865) 970-2871. Thank you and have a great day!
I also received a "2nd notice" card in the mail. This may not be a scam, but it is spam that I am not interested in.
Its a scam.. I never ordered from them yet I got a 2nd notice. Curiosity never got a first notice. Its a scam.
Business response:
Mr.***** must be a home owner that has purchased a new home in our area. We have not had any INTERACTION with this homeowner. Our company has a canvasing program where we go out and try to visit and welcome new homeowners to the area. If we cannot reach them with a visit we mail an invitation to call us so we can deliver our welcome home package at a convenient time for them. This by no means is a SCAM that is the reason we are a BBB member in good standing.
Frequently asked questions about Tennessee Water Technology
How is Tennessee Water Technology rated?
Tennessee Water Technology has a 4.7 star rating with 649 reviews.
When is Tennessee Water Technology open?
Tennessee Water Technology is closed now. It will open at 9:00 a.m.
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