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TELUS Health Virtual Pharmacy

2.8

About this business

Location details

21320 Gordon Way #165, Richmond, BC, V6W 1J8, Canada

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WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
2.826 reviews
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Dmitrii's profile image
Dmitrii 
7 months ago

Moved my prescription from a local pharmacy (5-minute commute) to TELUS Virtual Pharmacy. Today, the FedEx driver didn’t use the buzzer or call, and now I have to make a 30-minute trip to pick up my pills. I understand that’s a FedEx issue, but as a client I ended up spending about 40 minutes (calls and follow-up) instead of 10 minutes to get my medication. Nice work, TELUS—won’t be using this service again. 

Melissa Wentz's profile image
Melissa Wentz 
a year ago

Telus Virtual Pharmacy and staff especially (Jeannie) at Central Location are amazing! Always kind and friendly, They go above and beyond for me each time I use the app. Love using the app. Appreciate them for everything they do. Delivery is usually the next day if not 2nd day. They even Text me reminders on refills which makes my life so much easier. Thanks Telus Virtual Pharmacy. 

Affy's profile image
Affy 
a year ago

Been very convenient and helpful for me over the years. I like that I can easily keep track of my medications in the app, who ordered them, when they were prescribed, and when I need to order them again before I run out. I like that I can order at home with my phone instead of lining up at a pharmacy. Also can book an appointment or call with a pharmacist when I need to. Thankful for this service! 

Afnan Omar's profile image
Afnan Omar 
a year ago

Convenient and reliable. Can track prescriptions and see past ones too. I get notifications when I need to reorder, can consult with a pharmacist, and receive medication by priority mail within a day or two. 

Patrick Beckerton's profile image
Patrick Beckerton 
2 years ago

Used to be a really easy, convenient way to manage my prescriptions. However, they've changed shipping from Purolator to Canada Post. Where it used to take a day or two, it can take 4-5 days (or longer if there's a weekend). Now, it's way easier to just use my local pharmacist. Too bad. The pharmacists and service were good, but the delivery now is abysmal. 

Frequently asked questions about TELUS Health Virtual Pharmacy

How is TELUS Health Virtual Pharmacy rated?

TELUS Health Virtual Pharmacy has a 2.8 star rating with 26 reviews. 

When is TELUS Health Virtual Pharmacy open?

TELUS Health Virtual Pharmacy is closed now. It will open at 9:00 a.m. 

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