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TELUS Custom Security Systems
- Home Services
- Prince George, BC
About this business
Curtis-Elite Security is now TELUS Custom Security Systems, a customizable commercial security system for larger and more complex business needs. Includes high-resolution video monitoring and verification all powered by Canada’s largest and fastest network. Get a free consultation today!
Location details
751 Brunswick St, Prince George, BC, V2L 5J1, Canada
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Worst security provider ever, no accountability for their system and equipment and when there is a problem which seems to be often, they not only want a monthly monitoring fee but also charge to have one of their technicians come out to fix their own equipment that is not working properly. So what? You end up paying a monthly monitoring fee on a system that does not work properly and having no alarm system on your home?
Worst customer service ever. Our cameras have not worked since we switched to Telus from Shaw. The technician had no idea how to hook them up to the new telus wifi so just left them. I am not a techie and it drives me insane trying to figure this out myself. I called and explained my story to have someone else come and when they came they also had no idea what to do (it wasn't their job) and said they would follow up. No follow up and we were charged $175 for a "customer no show". How? Did the tech lie and say we weren't hom... read more
Worst customer service ever. Our cameras have not worked since we switched to Telus from Shaw. The technician had no idea how to hook them up to the new telus wifi so just left them. I am not a techie and it drives me insane trying to figure this out myself. I called and explained my story to have someone else come and when they came they also had no idea what to do (it wasn't their job) and said they would follow up. No follow up and we were charged $175 for a "customer no show". How? Did the tech lie and say we weren't hom... read more
Telus has zero accountability in problem solving alarms. They install the systems and then hand off the monitoring to third world countries that have no capacity to trouble shoot. Trying to get through to their technical services is a nightmare of pushing buttons and getting directed from department to department to finally getting an answering service that tells you to call back.
Frequently asked questions about TELUS Custom Security Systems
How is TELUS Custom Security Systems rated?
TELUS Custom Security Systems has a 1.4 star rating with 8 reviews.
When is TELUS Custom Security Systems open?
TELUS Custom Security Systems is open now. It is open 24/7.
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