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Telegraph Hill Apartments
- Residential Leasing
- Albuquerque, NM
About this business
Telegraph Hill is perfectly located in a cozy neighborhood, off the beaten path. Imagine this beautiful community with private courtyards, shady trees and a contemporary design.
Location details
7000 Louisana Blvd Ne, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Atrocious management. Impossible to get a hold of—even before covid. God awful. They take a WEEK to reply to emails. Their maintenance line? Forget it. (Their one guy works hard, I get it) Super thin walls. Smells of THC every three feet. Never again.
Business response:
We’re sorry to see your customer service experience has fallen below our high standards of resident care, and we sincerely apologize that your experience with us was not a positive one. We are always open to opportunities to improve our service and welcome you to contact our office to see if we can resolve any outstanding issues you've experienced. Thank you for your input.
DO NOT MOVE HERE! AMC Management has recently taken over and as expected, their customer service is awful. The week they took over, we didn't have hot water for FIVE. DAYS. I reached out to find out what they would do to compensate us for this. They offered us a $50 giftcard - ridiculous!! Five days amounts to more than $200 of our rent, not to mention all the time we spent having to go elsewhere to shower, wash dishes, etc. I continued to complain and eventually got in touch with the regional manager who DENIED THAT WE DIDN... read more
Business response:
Marie-Pier F, we're sorry to hear your time with us has not been the positive experience we aim to provide. Our team strives to maintain our community and apartment homes and it's disappointing to know we've missed the mark during your time with us. Please visit the office at your convenience so we may address any maintenance requests and work toward improving your experience in our community. Thank you.
RecommendedStaff is very nice and extremely helpful
The location of Telegraph Hill Apartments is excellent.
The welcoming personnel in the office.
I strongly recommend staying there on a month to month basis before committing to their lease terms. Use your own judgement before agreeing to hand over your hard earned wages. If you like the location I recommend stockpiling lots of fresh water for the frequent unannounced plumbing failures. A product called "snail bait" available at Home Depot is somewhat effective battling the infestations of crawling insects. Never leave valuables in your car. Never approach the "Parking Enforcement" car while he is entertaining himself ... read more
Frequently asked questions about Telegraph Hill Apartments
How is Telegraph Hill Apartments rated?
Telegraph Hill Apartments has a 3.4 star rating with 189 reviews.
When is Telegraph Hill Apartments open?
Telegraph Hill Apartments is open now. It will close at 6:00 p.m.
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