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Telecharge

2.7

About this business

Location details

520 8th Ave, # 11, New York, NY, 10018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7205 reviews
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Michael Rubinowitz's profile image
Michael Rubinowitz 
5 days ago

Nightmare. Do not deal with Telecharge. Just go to the box office. Awful customer service. Telephones nit active. Emails not returned. Good luck logging on and navigating your account. They basically stole $300 from me. 

Tara Trainor's profile image
Tara Trainor 
a month ago

Absolutely outstanding customer service! I go to NYC with a group of friends every year for my birthday. I had the best experience with Telecharge when purchasing Broadway tickets in New York City. I originally bought tickets for a show and later realized I needed to change the date — even though the tickets were marked as non-refundable, their customer service team went above and beyond and helped me get a refund anyway. I was so grateful and honestly surprised by how kind and accommodating they were. Then, on my next purch... read more

John Scarlata's profile image
John Scarlata 
a month ago

Every time I go to buy tickets it says my password is wrong and I have to get a new password and put all information in again. This time it says you have no payment account-you must delete your previous account-but I can't since there is no record! There is no live person who will help!! 

Jordan's profile image
Jordan 
a month ago

Just bought tickets fees were insane! 

Sheila Smiley's profile image
Sheila Smiley 
a month ago

Great customer service. Appreciate their flexibility! 

Frequently asked questions about Telecharge

How is Telecharge rated?

Telecharge has a 2.7 star rating with 205 reviews. 

When is Telecharge open?

Telecharge is open now. It will close at 6:00 p.m. 

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