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520 8th Ave, # 11, New York, NY, 10018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nightmare. Do not deal with Telecharge. Just go to the box office. Awful customer service. Telephones nit active. Emails not returned. Good luck logging on and navigating your account. They basically stole $300 from me.
Absolutely outstanding customer service! I go to NYC with a group of friends every year for my birthday. I had the best experience with Telecharge when purchasing Broadway tickets in New York City. I originally bought tickets for a show and later realized I needed to change the date — even though the tickets were marked as non-refundable, their customer service team went above and beyond and helped me get a refund anyway. I was so grateful and honestly surprised by how kind and accommodating they were. Then, on my next purch... read more
Every time I go to buy tickets it says my password is wrong and I have to get a new password and put all information in again. This time it says you have no payment account-you must delete your previous account-but I can't since there is no record! There is no live person who will help!!
Just bought tickets fees were insane!
Great customer service. Appreciate their flexibility!
Telecharge has a 2.7 star rating with 205 reviews.
Telecharge is open now. It will close at 6:00 p.m.
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