Tee-Jay Appliance

Pete S 

on Google

5 years ago

Purchased an in wall ac from Mr Jays with an extended warranty. After 2 seasons, ac stops working. After speaking with the store, they told me to deal directly with the warranty company. The warranty company tells me that Tee-Jay Appliance will handle the service call. Tee-Jay Appliance told me that im not covered and pretty much hung up on me. Wouldnt even come over to troubleshoot the problem. Unprofessional company. 

JOHN WILSON 

on Google

8 years ago

This the owner of Tee Jay Appliance . I regards to this customer complaint , what we say in the industry " He is barking up the wrong tree " His complaint should be address to the Sharp the Manufacture on why the Service company was NOT notified sooner that the part was no in stock. Over all he got a New A/C from the dealer ! As the service company we did ever thing in our power to service the customer. 

Ginu John 

on Google

11 years ago

I had purchased three Sharp A/C units from PC Richard(PCR) on Hillside Avenue a few months ago. One of the units stopped working and I called PCR's service department since it was still in warranty. It appears as though they sent the request over to Tee-Jay Appliance service. A representative from Tee-Jay came in a few days later and checked the unit and said they needed to pull it into the shop for service. (Completely logical) When I called them a day later, one of the reps said, I would have the A/C back by 1 1/2-2 wks. (... read more