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18 Pompano Lane, Massapequa Park, NY, 11762, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 4:30 p.m. | |
Tue | 9:30 a.m. to 4:30 p.m. | |
Wed | 9:30 a.m. to 4:30 p.m. | |
Thu | 9:30 a.m. to 4:30 p.m. | |
Fri | 9:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Purchased an in wall ac from Mr Jays with an extended warranty. After 2 seasons, ac stops working. After speaking with the store, they told me to deal directly with the warranty company. The warranty company tells me that Tee-Jay Appliance will handle the service call. Tee-Jay Appliance told me that im not covered and pretty much hung up on me. Wouldnt even come over to troubleshoot the problem. Unprofessional company.
This the owner of Tee Jay Appliance . I regards to this customer complaint , what we say in the industry " He is barking up the wrong tree " His complaint should be address to the Sharp the Manufacture on why the Service company was NOT notified sooner that the part was no in stock. Over all he got a New A/C from the dealer ! As the service company we did ever thing in our power to service the customer.
I had purchased three Sharp A/C units from PC Richard(PCR) on Hillside Avenue a few months ago. One of the units stopped working and I called PCR's service department since it was still in warranty. It appears as though they sent the request over to Tee-Jay Appliance service. A representative from Tee-Jay came in a few days later and checked the unit and said they needed to pull it into the shop for service. (Completely logical) When I called them a day later, one of the reps said, I would have the A/C back by 1 1/2-2 wks. (... read more
Tee-Jay Appliance has a 2 star rating with 4 reviews.
Tee-Jay Appliance is open now. It will close at 4:30 p.m.
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